Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location, but lackluster Vacasa
Publié le 28 juill. 2024 sur HomeAwayStayed here for a girls trip. We were a group of 11. Most of the beds are doubles so probably can’t actually sleep 12 unless you’re a kid or on the smaller side. The way the beds are arranged requires one person to crawl over the other to get out of bed since they’re pushed up against the wall. (Not a dealbreaker but something to consider for guest comfort).
As others have mentioned, feels bigger than it looks in the photos.
The bathrooms were ok. To break it down: there’s 1 half bath indoors, 1 full bath indoors, and 1 toilet in a shed with the laundry machine.
Reason for Lowe rating is Vacasa who are kind of the worst. Not sure I’ve ever had a good Vacasa experience, so wasn’t all that surprised that my stay here was more of the same. Half the rooms didn’t have pillowcases on the bed and none anywhere in the house. We had to call them late at night to get them and their response was, “if you checked in last night, why are you just calling about it now?” Nice, Vacasa.
For the price I would have expected pretty excellent host management, but communication was next to non-existent. But assuming you have no issues, you won’t need to contact them anyways
Great location near lots of restaurants.
More guidance on ferry details would’ve been helpful.
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local operations manager and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Nice but tired
Publié le 21 sept. 2023 sur HomeAwayWe enjoyed our stay. The house was set up perfectly for two families traveling together. The beds were comfy and we loved the outdoor showers. There were only two bikes for 9 of us so we ended up renting. There were also not enough beach chairs and some were not in great shape. The fridge in the kitchen needed to be replaced and there were not enough coffee cups and dishes.
Commentaires de Gestion de l’hôtel
6 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Julie, thank you for staying with us! We are so glad you had a great time! We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Could have been perfect
Publié le 12 août 2023 sur HomeAwayThe house had very nice decor but was dirty. AC units, carpets, thro pillows, grill.filthy. Many things broken, esp bikes and outdoor chairs, simple hooks by showers. Not enough cookware. NO BLOW DRYER! Alot of standing water under the house and laundry room. Management said they would come back to throw sand on water. They did not.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Janet, thank you for sharing your experience, we're pleased that you enjoyed our home's decor. That said, we apologize for any cleaning details that were missed and have shared your comments with the local team so housekeeping can be addressed. As this home is on Fire Island, flooding can be an issue and we are sorry for any inconvenience this caused. We're glad to report that the bikes have been fixed and we appreciate your feedback. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
5 Cayuga
Publié le 31 juill. 2023 sur HomeAwayPros: The decor is very nice. Rooms are stocked with both bath/beach towels. There is AC in every room. Lots of room on the deck & 2 outdoor showers were fantastic!
CONS:
The house came with 4 bikes but only 1 was working. It wasn't great for our large party that only 1 person at a time could go for a ride.
On the 1st evening, we wanted to start dinner & the gas tank was close to empty. Luckily, we got through dinner, but I had to text and was given the option of "purchasing a new tank" and sending in a receipt for reimbursement. Fortunately, someone locally was contacted and a full tank was dropped off the next morning.
The1st morning we were looking forward to the beach but noticed there was not a beach umbrella. A house with room for 12 people should come equipped with at least 2 umbrellas, so the fact that there wasn't even one was unexpected and inconvenient. Again, we needed to reach out and wait for a delivery. We got the umbrella the next day. Strangely, on our 4th day, the umbrella was missing from the deck. We've summered on FI before and nothing like this has ever happened. We don't know where the umbrella disappeared to, we called and explained, and were told another one would be dropped off. It never was, so we spent 4 of our 7-day vacation without an umbrella. Not the worst thing to happen, but it did mean we spent less time at the beach because the sun was just too strong. Overall, we enjoyed the house, but definitely not a 5 star experience.
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Amazing Friends Trip
Publié le 24 juill. 2023 sur HomeAwayFantastic house in a great location. Everything is clean and comfortable. The house has more supplies than expected from the listing such as blender, toaster, cooking supplies, and a large igloo cooler.
par un voyageur
Best place ever
Publié le 8 juill. 2023 sur HomeAwayThis was our second year in this home and it is just spectacular!!! We’re making it an annual thing now!!! The house is perfect - huge, comfy, quiet, close to the beach, ferry, and restaurants!!! The management is amazing - always avail and fast to respond. The bikes are always a huge hit - my kids love the freedom to just ride around everywhere - super safe area and everyone we encounter is friendly and kind. If I could live here - I would!! We love, love, love it!!
par un voyageur
Great stay
Publié le 10 juin 2023 sur HomeAwaythe house was exactly as we hoped it would be!
par un voyageur
Birthday weekend
Publié le 1 mai 2023 sur HomeAwayThe property was spacious, well laid out with lots of privacy. We did need to contact the manager since it was a cold weekend and bedrooms were quite chilly. They responded and provided space heaters to supplement. Even though it rained almost constantly the property was a cheerful place to be. I would suggest grab bars in the shower for a more stable feel. I would rent this again.
par un voyageur
Beautifully appointed house. Modern finishes and had everything u need.
Publié le 30 sept. 2022 sur HomeAwayDry good
We will rent it next year !!
par un voyageur
Absolutely amazing
Publié le 18 juin 2022 sur HomeAwayThis place is an absolute gem!!! It was so, so perfect!! I’m already looking to book it again next summer!! So comfortable, so big, so charming! The management company was so nice and professional. The bikes were a blast. So close to everything!!! Might be my favorite place I’ve ever rented!!!
