Note fondée sur 7 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
1,9 sur 5
100 % des clients le recommandent
1,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Fire island

Publié le 27 juin 2022 sur HomeAway
We all had an amazing time. Convenience to the beach was a bonus. Spectacular views of the ocean n the bay. Plenty of space , screen doors were annoying ( but I also live on the beach and understand how beat up everything gets). Would definitely rent this house again.
1 sur 5
par un voyageur

An expensive and DIRTY Family Vacation

Publié le 18 juill. 2021 sur HomeAway
The property was dirty. All 8 beds had sand in them when we arrived indicating the beds were not changed prior to our arrival. Sheets, curtains, etc, were stained, but apparently not clean either. There was green and black mold on curtains, window and refrigerators. The AC in the Master Bedrm did not work, it took 5 days from our arrival to get clean sheets, and one inadequate AC. After the new AC was on for 4 hrs in a 9x13' Master Bdrm, inside temp was 87 with outside temp 89 = inadequate. Tried to use a fan prior to AC arrival fan, but it spewed out dirt and dust, so we took apart the fan and cleaned it. Fire alarm went off every 5 min, the local rep's solution was to remove fire alarms instead of fixing. Many screens were torn or missing, so without AC it was hot. Opening the windows brought many mosquitos. It is also unsafe in that a sliding glass door has no balcony and the drop is 8-10' with only 2 (2x4") rails at least 10" apart to prevent falling. We were very concerned with two of our grandchildren of less than 4 years old. The location of the property is within 200' of the Ocean Beach which was great, but this was the most expensive, yet filthy vacation our family had. Major changes in cleaning and maintenance of the property must be made. Vrbo and Vacasa can not be trusted to provide the product that they advertise.
2 sur 5
par un voyageur

Not what we expected

Publié le 11 sept. 2020 sur HomeAway
I typically do not complain...ever. This property has 2 rooms underneath the house without windows. One of the rooms had a door that wouldn't close, bugs everywhere. The other was so damp the bedding felt wet. No one should ever consider this acceptable for guests. The upstairs had no a/c and that was the kitchen, dining area and living room. No problem, beach town right? Except the screens were ripped enough to walk through. I called to let you know, was told someone would be there the next day. Never happened. So last night bugs all over the walls in the kitchen, of course because the screens can't be closed and in order to breathe the sliders must remain open. The bathroom was better in every frat house I have ever been in during college. That means it was terrible. The only full size bathroom in a house that "houses" so many people was gross in every way. You could not feel clean. Think public shower. I am extremely disappointed and VRBO, I have stayed at multiple properties that you list, this one should not be up to your standards. I am extremely unhappy.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi, Elyse! We are sorry to read your stay was not what you expecting. The screens have been repaired, and we no longer advertise the two bottom rooms. Thank you!
1 sur 5
par un voyageur

Beware

Publié le 2 sept. 2019 sur HomeAway
This review took me a while to write bc I had to try and be nice, but after careful thought, I should really warn others. Firstly, there is a long walk in deep sand to get to the home. This was no where disclosed in the description and became a nightmare with filled coolers, strollers, children and a wheelchair/handicap. Check in was at 4 and when we arrived, the cleaning service seemed to have just begun. The house was broken and not working. From the empty hot tub, broken sauna, lifted and weathered wood stairs, grill, and washer/dryer. My mother almost broke her neck on a lifted stair trying to get up. The kitchen is infested with ants and we lost quite a bit of food due to them taking over. The setup of the house is a little weird with the kitchen at the top. The bedrooms in the basement had mice and was very dark and dingy. The location is very close to the beach and that was nice. Overall we tried to make the best of it, but definitely NOT a place for kids or older family members who can’t walk or climb stairs, etc..
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Luciana, thank you for your feedback following your stay. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We are very sorry the housekeepers were not finished cleaning on time. Thank you for allowing us to arrange an equitable solution. The listing does note that walking through the sand is required. The sauna, grill and washer and dryer are all operational. Unfortunately, the hot tub is not a listed amenity. Our local manager has placed ant traps around the home will be working with the homeowner to address any further pest issues. We hope we have the opportunity to impress you again in the future.
2 sur 5
par un voyageur

Unfortunate stay

Publié le 24 août 2019 sur HomeAway
This house was obviously much loved 20 years ago, but it hasn't aged well. We've stayed in lots of Fire Island homes over the years, this one is unusually decrepit. Rotting steps, damp, mildewed rooms, bare wires dangling from outlets where the fixtures were ripped off. Even the smoke detectors had been ripped out of the ceilings. The half-rotted remains of a hot tub, light switches everywhere but few hooked up to anything. Planters filled with dirt and cigarette butts, garbage abandoned by the front area, construction refuse clogging the undercroft. The most disappointing area was the downstairs (or "murder basement" as we dubbed it) - This claims it's an 8 bedroom house. It is not - it's a 6 bedroom house, but they've walled off parts of the storage area and put bedframes on the bare concrete floor in one area (and some kind of rotting carpet stuff in the other). The beds were soaking wet and stank, wires looping everywhere. We are familiar with the eccentricities of Fire Island guest sheds and add-on rooms, so believe me when I say this was terrifying. The people who were supposed to sleep there ended up on the couches upstairs. There were four blow up mattresses for them to use too, but all of them but one broken or missing parts. This was someone's dream home once - there's a height chart drawn in a doorframe where someone had measured their kids as they grew up. It starts at 2003, which means the house was last painted sometime before then. Might be alright for a small group of college or high-school kids (DEFINITELY not safe for children) - but the paperwork said there was a very strict 30-plus age limit on it, so. Anyway, you can can see the ocean out the side windows. The internet worked well. The blue couches upstairs had probably been bought within the last 5 years, which is good because they became beds. None of us were brave enough to try the washer/dryer or sauna. I takes a lot of guts to rent a junker in this kind of condition - we all left a day early rather than endure an extra night here. We'd booked 3 and only used 2.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We appreciate your feedback and will be working with the owner to correct your concerns during the slow season. We hope to see you next year!
1 sur 5
par un voyageur

NIGHTMARE! BAIT AND SWITCH...

Publié le 18 août 2019 sur HomeAway
NIGHTMARE! BAIT AND SWITCH - Getting to this house requires a 200 yard walk across hot deep sand, this was not disclosed until AFTER our booking. The house was loaded with ANTS, was overly weathered and dingy, and had broken floorboards and screens. Far from a paradise, especially for a young family. Sign at the beach said ‘NO LIFEGUARDS ON DUTY, SWIMMING PROHIBITED’. Very upsetting on so many levels, and VRBO did nothing to make this right!
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We are sorry to see you were disappointed in the location of the home as it is mentioned in multiple locations along with a disclaimer the home may not be suitable for the elderly or young children due to the walk. The beach was closed down by the federal government due to the tropical storm. All maintenance related items are being addressed by the owner. Thank you!
1 sur 5
par un voyageur

DISASTER

Publié le 3 août 2019 sur HomeAway
this property is a disaster. First off you need to walk four blocks through the sand to get here. The stairs leading up to the deck feel like they are going to fall off the house. One of the steps is completly broken you could out your foot straight through it. The house has ants everywhere it is not clean. There is garbage piled up around the bin in te front that animals have opened. The showers are dirty with old bars of saop and half used travel toiletries. On top of all this vacasa who runs this property changed the pricing and fees after i told them i was having difficulty getting the three different credit cards i tried to book. Stay away from this home
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We are sorry to read you did not have a better experience during your stay with us and do apologize for the condition of the home. The sand trail is mentioned in the welcome letter to our guests, and we have now added it to the listing. We have not noticed any broken stairs and are unsure of what you would have been experiencing there. Animals getting into the trash bins is pretty frequently dealt with out here, and we are sorry to see it was bothersome for you. This home does have a slightly dirty appearance in places due to its age, and any true cleanliness issues have been discussed with our team. Thank you!