Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cleanliness
Publié le 14 août 2023 sur HomeAwayWe got to the house and it was a lovely house, in a great location. The garbage outside had meat and other garbage not in bags. The storm door was broken which we fixed ourselves, the floor was full of sand, the air conditioner in the kitchen didnt blow cold air and the fan in the ktchen didnt work either, the remote was nowhere to be found.
I think some of our money should be refunded.
Commentaires de Gestion de l’hôtel
30 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, Harpet, and thank you for your feedback. We are disappointed to read that your recent experience was not satisfactory, and we appreciate you bringing this to our attention. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Not for Us
Publié le 26 juin 2023 sur HomeAwayThere were many parts of this property that were very nice but it has some significant drawbacks. There is a strong musty smell in the back bedrooms and there is standing water under the house. I would not stay here if you have any kind of lung sensitivity or smell sensitivity. If you don’t, there are many nice parts of the house and amenities (bikes, wagon, nice beach chairs) that can make it a very nice stay.
We had some trouble with checking in (code did not work) but on site staff was very helpful and fixed the issue within a couple hours.
Commentaires de Gestion de l’hôtel
13 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great house. Oven and microwave did not work.
Publié le 16 août 2021 sur HomeAwayEverything was great. The only thing that really put a damper on our trip was the oven and microwave not working.
par un voyageur
Cayuga Vacation
Publié le 8 août 2021 sur HomeAwayThe house is clean, simple and just enough.
par un voyageur
Terrible
Publié le 16 juill. 2021 sur HomeAwayDishwasher, microwave, dryer, convection oven, shower door, closet door, storm door and one of the air conditioners all broken. When we raised this with the management company, we received absolutely no response despite calling and texting multiple times. DO NOT RENT if you care about getting what you pay for.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Dominique. We are sincerely apologetic for the repair issues that you experienced during your stay in our home. We greatly appreciate you reaching out to us so that our local staff could promptly address these issues. Please know that this is not commonplace and our local manager is currently working with the homeowner to make any necessary upgrades for future guests. We hope that the compensation given to you has helped to provide some resolution.
par un voyageur
This was a great weekend getaway house! All our needs were met- response from Vacasa team was very
Publié le 13 oct. 2020 sur HomeAwayGreat house to rent- would recommend or do it again!
par un voyageur
Perfect Beach Cottage
Publié le 4 oct. 2020 sur HomeAwayPrime location, host was responsive and hospitable, and we loved the outdoor shower!
par un voyageur
Great Property
Publié le 2 oct. 2020 sur HomeAwayMy husband and I stayed here as the final week of our COVID honeymoon and the place/location was everything we wanted! Our biggest complaint and the reason we gave 4 stars instead of 5 is because we specifically chose this rental for the bikes and grill. Out of the 4 adult bikes at the house, none were in working order and the grill was perfect, but despite a full propane tank, would not stay lit (even when we used a grill lighter to ignite it).
par un voyageur
Traditional Fire Island house but needs some love
Publié le 1 oct. 2020 sur HomeAwayThis is a traditional Fire Island house - simple construction, great room, small bedrooms, narrow hallways. Very nice deck and outdoor shower. It was end of the season, but there were a number of small maintenance issues - a number of missing screens, which forced us to use the air-conditioning, even though it was cool. 7 or 8 bikes, none of which had air (no air pump) or were rideable (busted seats, bent frame, etc.). But, overall, still a nice house.
par un voyageur
Nice place
Publié le 11 sept. 2020 sur HomeAwayrant great place with plenty of room. Kitchen could have been stocked a bit better but was still clean and neat. Bicycles at the house do not work so you have y
To rent for sure. Plenty of beach chairs for guests, but umbrellas did not work and outdoor table had no umbrella. Aside from these small easy fixes, location was great, recently renovated bathrooms great and the house is small but feels way more s p across them other FI rentals.