Note fondée sur 1 254 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Management, Gestion de l’hôtel
Hello Florence, we are so glad you enjoyed your recent stay at Carousel Resort Hotel & Condos. Thank you for your feedback. We hope to have you again soon!
par un voyageur
Publié le 19 août 2023 sur Expedia
Room smelled weird
Commentaires de Gestion de l’hôtel
21 août 2023 par Hotel Management, Gestion de l’hôtel
Hello Marie-Noelle, thank you for sharing your feedback with us regarding your recent stay. We're sorry to learn that you experienced an unpleasant odor in your room. Our team is committed to maintaining a clean and pleasant environment for our guests, and we take concerns like this seriously. We will make sure to address this issue promptly to ensure that future guests do not encounter the same problem. We appreciate your feedback, as it helps us improve our services and facilities. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
par un voyageur
Publié le 23 juill. 2023 sur Expedia
L'emplacement est parfait! Nous avions pris une chambre vue sur la plage et ne l'avons pas regretté on était dans le coeur de l'action. La piscine exterieure est pratique avec les enfants car les vagues sont très forte à la plage et ne peuvent pas se baigner sécuritairement. Il y a plein d'activité à faire directement à l'hotel!
Par contre, il manque de resto bon marché proche. La salle de bain de la chambre était pas top non plus, plafond bas c'était étouffant et il n'y avait pas de bouchon pour le bain... Dans la chambre il y avait l'air climatisé qui fesait un bruit de tracteur qui partait en plein milieu de la nuit... Et une lumière verte qui flash à chaque 2 sec sur le détecteur de fumé direct devant le lit, difficile de dormir la lremière nuit...
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Hotel Management, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay at our hotel. We're glad that there were plenty of activities to keep you and your family entertained directly at the hotel. Our goal is to provide a variety of options to enhance our guests' stay and create a memorable experience. We apologize for the bathroom conditions in the bedroom. We take the comfort and satisfaction of our guests seriously, and we regret any inconvenience caused by the low ceiling and lack of a bath plug. Your feedback will be shared with our team, and we will explore ways to address these issues and enhance the bathroom experience for our guests. We apologize for the noise and disturbance caused by the air conditioning unit in the bedroom. Your comfort is important to us, and we regret any inconvenience caused. We will review the condition of our air conditioning units to ensure that they are operating properly and not causing unnecessary disturbances for our guests. We appreciate your patronage and hope to have the opportunity to welcome you back for a significantly improved stay in the future.
par un voyageur
Publié le 31 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2022 par Aladin Glaoui, General Manager, Gestion de l’hôtel
Marlene, thank you for leaving a review of your stay at the Carousel Hotel. Please accept our apologies for the issues you faced during your stay. We strive to give all of our guests the best experience and it is clear we lapsed in this effort. We hope that you reported these issues to the front desk so that they could have been addressed during your stay. We hope that you enjoyed the rest of your time in Ocean City.
par un voyageur
Publié le 23 nov. 2024
This property has been destroyed by spring breakers. The staff are extremely rude and speak to you like you are a bother. It smells like 1986. If you there....good luck...you will remember what I said.
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Hotel Management, Gestion de l’hôtel
Hello Douglas, thank you for your feedback on your recent stay at Carousel Resort Hotel & Condos. We take feedback like yours seriously and are committed to improving. We’ll address your concerns regarding the condition of the property and staff behavior with our team. Your experience is not the standard we aim to provide, and we hope you might consider giving us another chance to show the hospitality we strive for.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hello Mike, we are thrilled that you enjoyed your recent stay with us. We hope to have you again for more memorable stays.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Would come back again. Only complaint was they only supply coffee in the rooms. What about tea drinkers?
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hello Lorin, thank you for your feedback on your recent stay at Carousel Resort Hotel & Condos. We're delighted to hear you'd return. We appreciate your suggestion about providing tea in the rooms. We hope to welcome you back soon!
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hello Michael, we are so glad you enjoyed your recent stay at Carousel Resort Hotel & Condos. We are looking forward to having you again in the near future.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hello Rafael, thank you for your feedback on your recent stay at Carousel Resort Hotel & Condos. We are sorry to see that we did not meet your full expectations during your time with us. We hope to have you again soon for a much-improved stay.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hello Kenneth, we are thrilled to hear you enjoyed your recent stay at Carousel Resort Hotel & Condos. Your kind words are appreciated and we hope to have you again soon!
