Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Management, Gestion de l’hôtel
Hello Maxime, thank you for your feedback on your recent stay at Coastal Palms. We are pleased to hear you had an overall positive experience with us. We hope to have you again soon for an even better stay.
par un voyageur
Petit déjeuner: Un Vrai Mensonge
Publié le 4 août 2023 sur HotelsHôtel très proche de la plage
Propreté moyenne
Petit déjeuner inclus c’est une fausse publicité pour attirer les clients
Commentaires de Gestion de l’hôtel
4 août 2023 par Hotel Management, Gestion de l’hôtel
Hello Hanane, thank you for taking the time to leave a review on your recent stay with us. While we are glad that the location was of great convenience for you, we apologize we did not meet all of your expectations during your time here. Our establishment provides everything as advertised. We are sorry if there was any miscommunication regarding what we offered during your stay. We hope to have you again in the future for a more well-rounded experience.
par un voyageur
Publié le 9 août 2022 sur Expedia
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par un voyageur
Publié le 27 sept. 2024 sur Expedia
Didn't like the property.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management, Gestion de l’hôtel
Hello Charmaine, thank you for your feedback on your recent stay at Coastal Palms. We are sorry your recent experience with us did not meet expectations. We sincerely hope to have you again in the near future for a much-improved stay!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management, Gestion de l’hôtel
Hello Jennifer, we are so glad you enjoyed your recent stay at Coastal Palms. We hope to have you again soon!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management, Gestion de l’hôtel
Hello Travis, we are delighted to see that you enjoyed your recent stay at Coastal Palms. Your feedback is appreciated and we hope to have you again soon!
par un voyageur
Horrible experience
Publié le 23 sept. 2024 sur HotelsSo let’s start with great location, the outdoor surroundings and hallways are clean . Until we stepped into our room the dirty old smell was disgusting. Then the bathroom shower curtain was dirty. If that’s not enough the 2nd day we wake up to no hot water . My husband complained to the office and was told maintenance will look into fixing it when they get there at 9:00am .Never offered us another room we took freezing cold showers . The next day came we assumed it had been fixed . To our surprise another cold shower . I went straight to the office and was told if I wanted to use another room to take a shower . At this point I was so upset I said forget it we are checking out now . After two days with cold water I asked to speak to someone and was given a phone number to call . We Will never stay here again .
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hello Elmis, thank you for your feedback on your recent stay at Coastal Palms. We sincerely apologize for the issues you encountered during your stay. The discomfort caused by the room's condition and the lack of hot water is completely unacceptable. Your feedback regarding the room smell, cleanliness of the shower curtain, and hot water problems has been noted, and we will address this with our maintenance and housekeeping teams to ensure these issues are corrected immediately. Thank you again for your feedback and we hope to have you again in the near future for a much-improved stay.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Staff was amazing and very friendly. Room was very clean and very inviting.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management, Gestion de l’hôtel
Hello Teresa, thank you for your feedback on your recent stay at Coastal Palms. We're thrilled to hear that our staff made such a positive impression and that you found the room clean and inviting. We aim to provide a welcoming experience for all our guests, and it’s wonderful to know we succeeded during your stay. We look forward to welcoming you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management, Gestion de l’hôtel
Hello Sandra, we are delighted to see that you enjoyed your recent stay at Coastal Palms. Your feedback is appreciated and we hope to have you again soon!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
This area is good enough,but it’s too noisy due to the motorbikes
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management, Gestion de l’hôtel
Hello Viet, thank you for your feedback on your recent stay at Coastal Palms. We’re glad you found the area to your liking, though we’re sorry to hear that the noise from motorbikes impacted your stay. We understand how important a peaceful environment is, and we appreciate your feedback. We hope you’ll consider staying with us again when the bikes are not in town. Safe travels!
