Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2023 sur Hotels
par un voyageur
Publié le 14 août 2020 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2020 par Kathy, Gestion de l’hôtel
Thank you for taking the time to complete the online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,
par un voyageur
Publié le 29 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2019 par Kathy, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Kind Regards
par un voyageur de EASTON
Publié le 21 oct. 2024
The room was fine. The lighting in the parking lot was not working properly.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Front Office Manager, Gestion de l’hôtel
We appriciate you providing us with feedback of your recent stay and letting us know about the parking lot lighting.
par un voyageur
Publié le 30 août 2024
We were not informed that there was no maid service until the third day. We stayed three days.
Commentaires de Gestion de l’hôtel
31 août 2024 par Front Office Manager, Gestion de l’hôtel
We are sorry to hear you were not informed of our housekeeping policy during your check in process. We hope everything else was great during your stay.
par un voyageur
Publié le 23 août 2024 sur Expedia
Super chill quiet and clean
Commentaires de Gestion de l’hôtel
25 août 2024 par Front Office Manager, Gestion de l’hôtel
Jacob we are happy to hear everything was super chill and you were able to enjoy your time as our guest.
par un voyageur
Publié le 22 août 2024 sur Expedia
The older lady at the front desk was very sweet but she was the only good part of the stay.
The bed was noisy and uncomfortable, we’ve stayed at 2 other hotels this week and this bed was by far the worst. The walls at this hotel are paper thin—we had neighbors that arrived after 11 pm one night and we could hear their entire conversation and their door slamming over and over for smoke breaks until 3 am. We requested to move the next morning and were told they were completely booked (it did not seem like it) and they would ask the neighbors to be quiet if it was after 11 or call the police after that. We did not take it that far but barely slept the next night too. It wasn’t really the neighbors fault so much as it was the thin walls of the room. We requested that next night to be refunded so we could go elsewhere to actually get sleep and they wouldn’t do that either.
The room itself was dirty. There were pieces of candy and dust on the side of the bed which indicated no one vacuumed along the bed at all, the floor was stained, the sheets had light stains. The pool area was basically a loud party and also was very dirty.
All in all I would not recommend this property except for the sweet front desk lady and the fact that the room had a good view of the sunset.
Commentaires de Gestion de l’hôtel
24 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Staci for providing us with detailed feedback about your stay. We are sorry to hear we were not able to meet your expectations and you did not have a good stay with us. Your comments have been shared with our other managers in order to keep everyone informed of the problems.
par un voyageur
Publié le 22 août 2024 sur Expedia
Price location very convenient
Commentaires de Gestion de l’hôtel
25 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Charles for giving us some feedback about your stay and our location. We hope to see you again soon.
par un voyageur
Publié le 21 août 2024 sur Expedia
The rooms are as seen in pictures. We paid extra for the bay view. However room 209 has an obstructed view with the roof of the pool so when looking out the window that’s the first thing you see.
Commentaires de Gestion de l’hôtel
25 août 2024 par Front Office Manager, Gestion de l’hôtel
We appreciate you taking the time to review your recent stay. I am sorry to hear you did not have the best view this time becuase of the pool. Next time you stay with us, please let us know you want a higher floor room.
par un voyageur
Birthday weekend trip for boyfriend
Publié le 19 août 2024 sur HotelsAll was excellent except I had a double room bed but one of my beds was broken im my room. Other than that my overall stay was excellent..
Commentaires de Gestion de l’hôtel
20 août 2024 par Front Office Manager, Gestion de l’hôtel
We are glad to hear your had an excellent stay with us even with the mishap of the bed. Come stay with us again soon.
