Ratings based on 12 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
location
Posted Oct. 2, 2024 on HomeAwayUnit needs upgrades .
Comment from Hotel Management
Oct. 2, 2024 by VrboOwner, Hotel Management
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
by A traveller
Cozy
Posted Sep. 29, 2024 on HomeAwayThe propery is very cozy and close to the beach entrance. Everything was very clean and organized.
by A traveller
Perfect Location
Posted Aug. 7, 2024 on HomeAwayThis place was great. It is steps to the beach and on a quiet OC street. Perfect place for a small family!
by A traveller
Posted Jul. 14, 2024 on Expedia
Very close to the beach
by A traveller
Should have better instructions
Posted Jun. 26, 2024 on HomeAwayThere should be some written instructions for the property. I had to search between email and texts to try and figure things out. We didn't need the laundry room, but if we did no idea where it was or how to get in. Most places have a nice written book on rules and how to find things
by A traveller
Great location!!
Posted May 19, 2024 on HomeAwayVery happy with our stay! Super close to the beach access. Great to be able to bring the fur babies with us. The cleaning crew must have had the door open before we arrived because there were flies everywhere in the condo. Had to go purchase fly swatters right away to get rid of them.
Also the super long door code was a bummer every time we had to open the door. Try a shorter one since it gets changed with every rental!
Enjoyed ourselves greatly.
Comment from Hotel Management
Jun. 3, 2024 by VrboOwner, Hotel Management
Susan, thank you for the review! We are so glad you enjoyed your stay and enjoyed the location, our apologies for the flies upon arrival. You are most likely correct that the cleaning crew had the doors open. Thank you for the comments concerning the door code. We will forward them to the manager. We apologize for the inconvenience and hope we can host you again!
by A traveller from Johnstown
strong ammonia smell
Posted Oct. 9, 2023 on HomeAwayWhen you walk in the door there is dark green carpeting and also in the bedroom. There is a strong ammonia smell when you walk in. The carpet I'm assuming is saturated with urine since it is a pet friendly property. The back patio also has carpeting and is stained and has cigarrette butts scattered. We are not smokers. Also if you have allergies this is not the palce for you due to smell and carpeting. This is our first poor VRBO expereince. The smell was nauseating. I actually sat with my shirt over my nose when we were inside. I wanted to go home! We were very disappointed. I reached out to property manger however there was no one available to clean though this would not have solved the problem. Pet friendly and beach area should not have carpeting for these issues.
Comment from Hotel Management
Oct. 24, 2023 by VrboOwner, Hotel Management
Thank you for your feedback, Melanie. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
by A traveller
Yikes!
Posted Sep. 19, 2023 on HomeAwayFloor was filthy. The first thing husband did was sweep the food off the kitchen floor. Could not walk around barefoot. Yuck! Sand under and in sofa. Don't even want to tell you about bathroom floor that opens up into the kitchen. I can say the location was good being the end unit with beach access across the street. Oh, and cigarette butts greeted us on the balcony.
Comment from Hotel Management
Oct. 4, 2023 by VrboOwner, Hotel Management
Thank you, Susan, for your feedback! We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We truly hope to have the opportunity to impress you in the future.
by A traveller
Cute and close to beach
Posted Apr. 15, 2023 on HomeAwayWe enjoyed our stay. Easy access to the beach from the back porch was great. The bedrooms were a bit tight and there really wasn't a place to sit down and eat, which might be a problem for a family on a longer stay. There are 2 stools in the kitchen where our kids sat, and we stood while eating. Overall, I'd recommend this property for a stay of a few days.
by A traveller
Would stay again
Posted Mar. 12, 2023 on HomeAwayWas a great quiet pet friendly location. Wish back door was labeled. Was a little confused getting keys from lock box. Bedrooms were difficult to keep warm. But overall a great location for a quick get away.
