Note fondée sur 708 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing times
Publié le 30 juin 2019 sur HotelsVery nice first stay in Ocean City! The 2 bedrooms condo was clean and spacious. We were 4 adults and 3 kids and everybody was enough space! The view was fantastic. We saw dolphins everyday. The condo was clean and comfortable. We will be back for sure! Amazing vacations!
par un voyageur
Publié le 31 oct. 2023 sur Expedia
I was asked to rate our stay 1-5....given a 3 only due to the view....
1) The door lock/lack there of
Unlocking and locking the door from the outside is extremely difficult, so much so that we gave up a few times and left with the door unlocked. It appeared that the door locking area has been broken and poorly repaired.
2) Master bed had no sheet, they did deliver a sheet for the bed but it took them 3 deliveries to get the correct size
3) Multiple housekeeping issues need to be addressed.
The couch cushions are badly stained and not placed properly.
The sliding doors/windows have not been cleaned in some time, that is what very obvious.
4) The kitchen needs a deep cleaning. There was coffee spilled on the dishwasher, the top of the fridge was filthy, there were crumbs and candy wrappers inside kitchen cabinets and drawers.
5) I failed to take a picture of the shower curtain in the master bath, but it was moldy and filthy across the bottom and only covers 1/2 of the shower side.
6) the master bedroom closet door was broken and propped inside the closet.
7) Dusty lamps and furniture galore
8) Broken dining chairs
9) Living room sliding glass door was almost impossible to open
10) Some type of red "sauce" splattered on the wall beside the dining table
par un voyageur
Publié le 31 oct. 2023 sur Expedia
Great place for families, huge space, beautiful equipped kitchen.
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Very dated and not in great repair. Tiles are dinged and cracked, cabinet faces are crooked, couch was severely worn. Just overall not a great experience.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Kasa Ocean City Beach, Gestion de l’hôtel
Hi Troy,We are sorry for any inconvenience you may have experienced during your stay. Keeping the quality of our accommodations high is a top priority for us. We have taken note of your feedback regarding the outdated appearance, dinged and cracked tiles, crooked cabinet faces, and worn-out couch, and have shared it with our management team. Your feedback is much appreciated as it assists us in making improvements.Sincerely,Team Kasa
par un voyageur
Publié le 9 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Kasa Ocean City Beach, Gestion de l’hôtel
Hi ANNA,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa
par un voyageur
Publié le 5 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Kasa Ocean City Beach, Gestion de l’hôtel
Hi Scott,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa
par un voyageur
Publié le 5 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Kasa Ocean City Beach, Gestion de l’hôtel
Hi,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
par un voyageur
Publié le 30 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2023 par Kasa Ocean City Beach, Gestion de l’hôtel
Hi Perry,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa
par un voyageur
Publié le 26 sept. 2023 sur Expedia
My husband and I love this place,quiet and beautiful ocean view !!!
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Kasa Ocean City Beach, Gestion de l’hôtel
Hi Anne Francis,We're delighted to hear that you enjoyed your stay at Kasa Ocean City Beach and loved the quiet and beautiful ocean view. We can't wait to have you back with us!Best regards,Team Kasa
par un voyageur
Publié le 23 sept. 2023 sur Expedia
Loved the breathtaking view of the ocean. Unit needs updating. Minor things broken and had to call to have fixed. Could use a thorough cleaning. For example lock on balcony door didn’t work because of being so old and not maintained. Floors not very clean. Tubs drains clogged.
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Kasa Ocean City Beach, Gestion de l’hôtel
Hi Brenda,Thank you for choosing Kasa Ocean City Beach. We appreciate your feedback and apologize for any inconvenience you experienced. We will address the issues you mentioned and ensure they are resolved. We value your patience and understanding. We look forward to welcoming you back in the future.Sincerely,Team Kasa
