Note fondée sur 1 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
3,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Missed the Mark

Publié le 26 août 2024 sur HomeAway
Overall had a good stay but some minor issues left us feeling like we would not stay here again. On arrival, a soaking wet towel was found in the bathroom and ants in the other bathroom. Not a great start. The balcony no longer has the nice furniture pictured in the description, just 2 plastic chairs and small table and the listing says it has cable tv but doesn’t, only Samsung internet TV which doesn’t have any major channels.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, and we are sorry to hear about the issues you encountered during your stay. We understand how a wet towel and ants can impact your experience, and we apologize for that oversight. Regarding the balcony furniture and the TV amenities, we appreciate you bringing this to our attention, as it helps us improve our listings. Your experience is important to us, and we hope you'll consider giving us another chance in the future.