Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great cottage just need some TLC
Publié le 3 nov. 2024 sur HomeAwayThe maids must check the locations often and clean everything. I found mold on a chopping board the bathrooms had chemical residue everywhere. The washer and dryer is struggling and the microwave will die anyday soon. The tv in the room doesn’t work. This place is an awesome stay but it must be looked after and taken care of to give an overall better experience.
par un voyageur
We Got Catfished
Publié le 26 févr. 2024 sur HomeAwayI don't even know where to begin... for having to pay X amount for a cleaning fee; the house was disgusting, the WiFi didn't work so the Roku TV didn't work as well. There was crusted over food on the baking sheets, grease on the pans and cups, dried food on the plates, wet food in the dishwasher, and the stove was covered in grease. There was a half smoked cigarette in the pantry, light bulbs were missing from some of the fixtures, only one TV actually turned on. I spoke with the customer service (called twice, first time a representative hung up on me) and sent in photo evidence of how nasty the house is. There was no dish soap, but there was a couple of sponges and was next to a box Raid insect killer under the sink. There was roach/rodent feces in the closet, with a rodent trap that appeared to be several months old. In the corners of the whole house was bundles of spider webs and as for the router in the closet, the Ethernet cable appeared to be hot glued to the router. This was a disappointing house I would never go back to this house nor recommend.
Commentaires de Gestion de l’hôtel
16 mars 2024 par VrboOwner, Gestion de l’hôtel
Chris, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
I was great.
Publié le 17 mars 2021 sur HomeAwayNeeds a little improvement. But overall great experience.
par un voyageur
Unhappy
Publié le 23 juin 2020 sur HomeAwayUncomfortable beds dirty floors when we got here fridge door bars for shelves look like they are going to break linen and towels when there should have been none wifi goes in and out alot cleaning crew was not thorough felt scared to step on the decks felt like I was gonna fall through on certain parts. Unhappy and dissatisfied with our stay
par un voyageur
Not again using this service
Publié le 10 déc. 2019 sur HomeAwayHouse was not clean, bugs fling around the kitchen. Bathroom was not clean. Not cable and or Wifi /internet working at all. Had to call for service. To whole weekend not TV and or cable working. Other building under the same management did not work.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
The property manager is working with the owner to get the cable and internet up and running again, and we have followed-up with housekeeeping. We apologize for the inconveniences you experienced and hope to have another chance to impress you in the future. Thank you!