Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2024
Decent. breakfast
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Mireya M, Gestion de l’hôtel
Hi Heather, Thank you for your review! Your compliments have been shared with our staff team as encouragement to continuously strive for excellence in all that we do. We look forward to hosting you and your family again in the future! Warmly, Your Comfort Inn & Suites Ocean Shores Team
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Mireya M, Gestion de l’hôtel
Hi John,Thank you for your feedback! We always appreciate when a guest, like yourself, lets us know how we are doing. Your feedback is always helpful for improving and exceeding our guest expectations. We look forward to serving you again in the future!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
sTAFFF WAS INFORMATIVE
towes and washcloths should be replenished daily.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Mireya M, Gestion de l’hôtel
Hi Elaine and David, I hope this message finds you well. I wanted to reach out and offer my sincerest apologies for not meeting the expectations that were set. I understand the importance of delivering on our commitments, and I regret that I fell short in this instance. Please know that I am taking this situation seriously and am committed to addressing any issues that led to this outcome. If there are specific concerns or areas where you feel improvements can be made, I would greatly appreciate your feedback. My goal is to ensure that this does not happen again and to regain your trust.Thank you for your understanding and patience as I work to resolve this matter. I am dedicated to making things right and to better meeting expectations in the future.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Wonderful place to stay, very confortable beds and spft blankets
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Mireya M, Gestion de l’hôtel
Hi Desiree, Thank you for your feedback! We always appreciate when a guest, like yourself, lets us know how we are doing. Your feedback is always helpful for improving and exceeding our guest expectations. We look forward to serving you again in the future!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Mireya M, Gestion de l’hôtel
Hi Leah, I hope this message finds you well. I wanted to reach out and offer my sincerest apologies for not meeting the expectations that were set. I understand the importance of delivering on our commitments, and I regret that I fell short in this instance. Please know that I am taking this situation seriously and am committed to addressing any issues that led to this outcome. If there are specific concerns or areas where you feel improvements can be made, I would greatly appreciate your feedback. My goal is to ensure that this does not happen again and to regain your trust.Thank you for your understanding and patience as I work to resolve this matter. I am dedicated to making things right and to better meeting expectations in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Mireya M, Gestion de l’hôtel
Hi Evan, Thank you for your feedback! We always appreciate when a guest, like yourself, lets us know how we are doing. Your feedback is always helpful for improving and exceeding our guest expectations. We look forward to serving you again in the future!
par un voyageur
Bring your earplugs and sleeping pills
Publié le 28 sept. 2024 sur HotelsCheck in was good, room was good, sounds coming from the room above were awful. With my tv on, i heard every step and peeing and movement on the upstairs bed. If they stepped hard, it vibrated the sliding door like someone was trying to get in.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Mireya M, Gestion de l’hôtel
Hi Cheryllee, I hope this message finds you well. I wanted to reach out and offer my sincerest apologies for not meeting the expectations that were set. I understand the importance of delivering on our commitments, and I regret that I fell short in this instance. Please know that I am taking this situation seriously and am committed to addressing any issues that led to this outcome. If there are specific concerns or areas where you feel improvements can be made, I would greatly appreciate your feedback. My goal is to ensure that this does not happen again and to regain your trust.Thank you for your understanding and patience as I work to resolve this matter. I am dedicated to making things right and to better meeting expectations in the future.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Mireya M, Gestion de l’hôtel
Hi Erika, Thank you for taking the time to review the hotel, we glad you enjoy your stay.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Mireya M, Gestion de l’hôtel
Hi Wesley, Thank you for your feedback! We apologize for not exceeding your expectations during this stay. Feedback like yours helps us to improve. We are striving to renovate and improve our property every day. We hope that you give our property another chance in future to make up for your less-than-ideal visit with us.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
We enjoyed our stay at Comfort Inn at Ocean Shores. The staff were very nice.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mireya M, Gestion de l’hôtel
Hi Lorena, Thank you for your feedback! We always appreciate when a guest, like yourself, lets us know how we are doing. Your feedback is always helpful for improving and exceeding our guest expectations. We look forward to serving you again in the future!
