Note fondée sur 146 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2024
Close room was pleasantly big easy parking more than I expected
Commentaires de Gestion de l’hôtel
31 déc. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ray, Thanks for your kind words and positive feedback. Hearing that you enjoyed your experience with us at Studio 6 truly delights us. Our priority is to provide exceptional service and create memorable experiences for our guests, and we are thrilled that we were able to meet your expectations. Your feedback means a lot to us, and we eagerly anticipate your next visit. If there is anything we can do to make your next experience even more enjoyable, please do not hesitate to let us know. Natalie #team6
par un voyageur
Over-nighter
Publié le 9 oct. 2024 sur HotelsI booked two rooms because we had an event in the area.The location us good. The location is close to food, grocery, and retail stores.
The rooms were decent.
The bed was comfortable.
The office manager was very nice man. He was helpful, professional and pleasant.
We did have an issue with one of tge rooms booked, did not have hot water. The room does not provide, pots, utensils, plates or cups. You need to bring kitchen items for the kitchenette.
If you are in of an inexpensive place to stay a night or two, this would be my recommendation.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 7 oct. 2024 sur Hotels
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Roaches
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Angela, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Natalie #Team6
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Had ti ask for a trash can, no water cup, ac unit housing had roaches crawling out of the front vent, tub dirty. The desk attendant was kind, and helped with trash can and even put an air freshener to clear the musty odor.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
To start there was no ice machine had to get a bag of ice from the store just to find out my frig didnt work lost that bag of ice the fro t office closes at 8 or 9 no one came around to clean the room at all i was there for 2 1/2 days to top it all off i killed 3 roaches in the room not going back unless they manage the property better 2 THUMBS DOWN!!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Derrick, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Thank you for the amazing rating!! Maz K.#Team6
par un voyageur
Publié le 30 sept. 2024 sur Hotels
I stepped onto the doorway of the room. Visually it looked fine. Be the smell was so powerful l, there is no way i could stay in that room even for a night.
The best way to explain it ,is it smelled like the monkey house at the zoo. My husband has muscular dystrophy, and we have an service dog.. i have never been offer a room that smelled so pungent. I really want my money back. We went to a different hotel
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked.Your comments help us identify areas for improvement, and we are committed to using them constructively. If there are specific details about your stay that you believe we could have handled better, please do not hesitate to reach out to us to further discuss your experience.Cameron A. #Team6
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Room 240
The room was nice ... but the microwave kept beeping on& off ... && the refrigerator did not get cold at all
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Nancy Y., Gestion de l’hôtel
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Studio 6 -Management and Team, Gestion de l’hôtel
Hello Windy, We are happy to hear that you enjoyed your stay with us! Thank you for your feedback.
