Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur HomeAway
par un voyageur
Not the best
Publié le 6 août 2024 sur HomeAwayProperty was nice
par un voyageur
Perfect!
Publié le 15 août 2023 sur HomeAwayCute condo with adorable decor! Pool has a hot tub and complimentary noodles! Condo was clean and beds were comfortable. I would definitely stay again!!
par un voyageur
Deserves 0 stars!
Publié le 13 juill. 2023 sur HomeAwayWe arrived to find the key to the condo was at a location 20 minutes away. Came in to a dirty condo. Left for housekeeping to bring clean blankets and towels atleast but they only brought sheets and towels while we were out and those they left on the porch in a trash bag, condo had no running water until 2am when my husband fixed it and no hot water until around 10am the next day when maintenance came. They admitted to not cleaning the condo (dirty towels were still stacked in the bathroom and crunchy stains on the blankets) we didn’t receive blankets to sleep on until the night before we left. There was a bug in the bedroom drawer and pubic hair on the sheets. We asked for a refund and they refused and here it’s over a month later and the manager ASHLEY still has not returned my hundreds of calls. Vrbo would only refund our booking fee and said they can’t force the property managers to speak to me or hold them accountable and Vacasa refunded only our cleaning deposit since they didn’t clean before we arrive. Also it states there is a pool and fireplace. There is no fireplace and the pool is about a half mile away so you have to drive to it. Overall this was the worst trip we’ve ever taken I spent half the time on the phone begging to be moved to a clean condo for our family or at the very least to have blankets. The first night we only had flat sheets to cover up with. I’m just disgusted by our entire experience.
Commentaires de Gestion de l’hôtel
30 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay. We apologize for any aspects of our check-in and check-out times that detracted from your experience with us. We have passed your feedback along to our housekeeping staff, so they are aware of your concerns. We hope to have the opportunity to impress you in the future!
We apologize for the inconvenience and hope we can host you again!
par un voyageur
Beautiful condo, excellent place to stay near Bethany Beach!
Publié le 16 sept. 2022 sur HomeAwayThe condo was just beautiful. The screened in porch made morning coffee extra relaxing. Super clean, with so many extras. (just not enough toilet paper) Beautiful pool. loved the attendant there. Grocery stores close by. Watch out for the many deer. Beach is minutes away. It could not have been a nicer stay. Highly recommend! Thank you very much!!