Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 nov. 2024
the condition of the room was beyond disappointing and dirty.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Hotel Management, Gestion de l’hôtel
Dear Ken, First, we want to sincerely apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We have noted your comments about your room's condition and are committed to improving the overall guest experience by addressing these concerns. Your feedback is valuable to us in identifying areas for improvement, and we are grateful for your patience and understanding. Thank you.Sincerely,Hotel Management
par un voyageur
Publié le 20 août 2024 sur Expedia
Staff was nice. Room was clean and comfortable, just a little worn but nothing major. This property is great if you have a longer trip because of the amenities. No pool but the beach is close enough.
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Laura, Thank you for your feedback. We’re pleased to hear that you found our staff nice and the room clean and comfortable. We appreciate your understanding about the room’s condition and are glad you enjoyed the amenities for your longer stay. While we don’t have a pool, we’re glad you found the nearby beach to be a suitable alternative. We look forward to welcoming you back to Extended Stay America and hope your next stay is even more enjoyable.Sincerely,Hotel Management
par un voyageur
Publié le 20 août 2024 sur Expedia
Front counter worker was amazing
par un voyageur
Publié le 19 août 2024 sur Hotels
par un voyageur
Publié le 19 août 2024 sur Hotels
par un voyageur
Publié le 18 août 2024 sur Expedia
The Staff was very friendly and very helpful.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Management , Gestion de l’hôtel
Dear John, Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression and provided helpful service. Our team strives to create a welcoming and supportive environment for all our guests, and it’s wonderful to know we succeeded in doing so for you. We appreciate your feedback and look forward to welcoming you back to Extended Stay America for another great stay.Sincerely,Hotel Management
par un voyageur
The good and the bad
Publié le 16 août 2024 sur HotelsI appreciated the ease of check-in, free and easy parking, and the location close to so many restaurants, stores, and the golf course. The downside was that the bed seemed more like a double than a queen, and nearby people were smoking MJ/cigarettes. I would stay there again and hopefully it won't smell like smoke next go around!
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Management , Gestion de l’hôtel
Dear diana, Thank you for your feedback. We’re glad you appreciated the ease of check-in, parking, and our convenient location. We apologize for the inconvenience with the bed size and the smoke odors you experienced. We will address these issues to ensure a more comfortable stay in the future. We look forward to welcoming you back and hope your next visit will be smoke-free and just as enjoyable.Sincerely,Hotel Management
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
Publié le 6 août 2024 sur Expedia
Good customer service nice barbecue area around
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Yelena, Thank you for your kind words! We’re thrilled to hear that you enjoyed our customer service and the barbecue area. We strive to provide a pleasant experience for all our guests, and it's wonderful to know that these aspects made your stay enjoyable. Your feedback motivates us to continue offering great service and amenities. We look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management
