Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect beach getaway
Publié le 2 sept. 2024 sur HomeAwayPerfect location and home away from home for friends and family who traveled here for a larger gathering in the area. Every guest enjoyed the stay and raved about the accommodations.
We would love to return:)
Commentaires de Gestion de l’hôtel
10 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your lovely review! We're thrilled to hear that our home provided the perfect setting for your gathering and that all your guests enjoyed their stay. It would be an absolute pleasure to welcome you back in the future!
- The Team at Beachfront Only
par un voyageur
Loved it.
Publié le 10 mai 2024 sur HomeAwayAmazing home. Room for everyone right on the water. Went out of the way to get us products that we ran out of within minutes they were delivered to our door.
Commentaires de Gestion de l’hôtel
14 août 2024 par VrboOwner, Gestion de l’hôtel
Maegan,
Thank you for your positive review. Our team is glad you enjoyed the property and we are happy to heat about the teams responsiveness. We look forward to having you back!
- Beachfront Only Vacation Rental
par un voyageur
Awesome fun
Publié le 15 nov. 2023 sur HomeAwayA great experience
par un voyageur
Amazing Stay!
Publié le 18 sept. 2023 sur HomeAwayWe loved our time here! Perfect location - it was everything we expected and more. Right on the beach with unbeatable views. We really enjoyed the outdoor space and the indoor/outdoor vibe of the entire house. The customer service was awesome. They had great communication, quick-response times and provided helpful options for us when weather cancelled a lot of our group's flights/travel plans. Thank you for everything!
par un voyageur
Loved It
Publié le 17 août 2023 sur HomeAwayWonderful place, was exactly what the whole family needed. There were 11 of us, didn’t feel cramped, everything was close and convenient. Management was responsive and really really attentive. My only complaint is the ceiling fans for the property were on timers and they shut off every thirty minutes. For what the cost is, I don’t want to wake up in the middle of the night cause it’s a little stuffy. But otherwise it would have been a five star the whole way down.
par un voyageur
Beautiful location but poor condition
Publié le 27 juin 2023 sur HomeAwayMy family was very excited that we found this rental to celebrate my mom’s 80th birthday. The pictures on VRBO look beautiful and the rental is tastefully decorated. It’s right on the water with easy access to the freeway, but we quickly discovered it was far from what we’d expected for the price we paid.
The counters were sticky, the dishes had crusted food on them, the glasses had smudges on them, the dishwasher smelled “eggy,” the wine fridge wasn’t working, all of the outdoor chair cushions were worn and stained, the grill was filthy, and there’s no where near enough cookware for a family of 12-14. When we turned in that first evening, a pair of shorts was discovered in one of the showers, and there was feces on the wall in another bathroom. It was also impossible to close the pocket door to that bathroom, so there was no privacy.
The following morning, as we went to make breakfast, the kitchen exhaust fan over the stove started smoking and blew. Then one of the shelves in the hall closet came crashing down when we tried to place something on it because it was missing the supporting clips underneath. I texted that morning about the feces, exhaust fan, shelf, and wine fridge, and the management company sent people over to handle the issues.
While we loved our family time, we requested to have the cleaning fee reimbursed, since we’d had to clean so much ourselves, but the company refused, saying they could only provide credit towards a future stay.
Commentaires de Gestion de l’hôtel
25 août 2023 par VrboOwner, Gestion de l’hôtel
Dear Pita,
Thank you for your feedback, which is instrumental for us in improving our services. I deeply regret to hear about the issues you faced during your stay and any inconvenience they might have caused.
I would like to reiterate that our team carries out rigorous inspections prior to the arrival of every guest to ensure the property is clean and ready. As per our pre-arrival inspection report for your stay, the property was found to be in the expected condition, clean, and prepared for your arrival.
When the issues were reported, we responded promptly by sending our team members to address them. However, it appears you had cleaned up before our team could inspect and rectify the situation. This made it challenging for our team to evaluate the situation firsthand and take corrective measures if needed.
Please understand that our main objective is to provide a comfortable and hassle-free experience for our guests. We took your concerns very seriously and acted immediately, demonstrating our commitment to resolving issues swiftly and efficiently.
Once again, we apologize for any inconvenience you may have experienced and appreciate your understanding. Your feedback is crucial for us to better our services, and we look forward to having another opportunity to serve you in the future.
Best Regards,
The Team at Beachfront Only
par un voyageur de San Pedro, CA
Graduation Celebration
Publié le 24 mai 2023 sur HomeAwayThe property is exactly what you see. You are RIGHT on the ocean! We had guests from age 2 to 89 years-old. One small issue was the jacuzzi took awhile to heat up. But it was explained that they put in fresh water, so I think that was worth it. BIG issue was how disappointing Beachfront was about check-in. 4:00 pm is check-in. No one was in our unit the prior day. I inquired about early check-in I was told it was $600 for a 2:00 check in.
This is outrageous! I am on both sides of this business I would never gouge someone like this. After hearing this it was hard to believe Beachfront cared about our experience. Most tenants enter the home and decide what they need for their stay which usually requires shopping out side the property. I would not expect anyone do anything worth that amount of money for 2 hours. If ever given the opportunity to let someone start their vacation a little early, why wouldn't you. What added to the confusion is that they send you a count down clock for 12:00 am the day of not 4:00 pm
Please don't hide behind "policy" you make the rules.
Commentaires de Gestion de l’hôtel
25 mai 2023 par VrboOwner, Gestion de l’hôtel
Dear Maureen,
Thank you for sharing your thoughts about your recent stay at our beachfront property. We are delighted to know that you enjoyed the breathtaking ocean views and appreciated the convenience of our location.
We understand your feedback regarding the jacuzzi heating time and the early check-in policy. Our goal is to maintain high standards of cleanliness and efficiency, which sometimes necessitates these procedures. Please know that any additional fees aren't meant to inconvenience you but are put in place to ensure all logistics run smoothly for all our guests.
We appreciate your understanding and look forward to the opportunity to host you again in the future, offering the splendid views that our Beachfront Only properties provide.
Best regards,
The Beachfront Only Team
par un voyageur
Business meeting
Publié le 19 déc. 2022 sur HomeAwayThe property was great for what we needed.
Commentaires de Gestion de l’hôtel
30 avr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us, Carol. We're glad to hear that our Beachfront property met your needs during your stay. Our goal is to provide our guests with a comfortable and enjoyable experience, and we're happy to know that we succeeded in doing so for you. We appreciate your review and hope to have the opportunity to welcome you back again in the future. Sincerely, The Team at Beachfront Only
par un voyageur
Disappointed
Publié le 6 nov. 2022 sur HomeAwayI have rented a lot of properties on VRBO and have never left a bad review. However, this property was a huge disappointment. This house is in need of maintenance and revonation. The furniture is very worn, inside and outside. There were mice in the kitchen that got into our food repeatedly and pooped all over the counters. The A/C and every light and fan are on timers. The lights are understandable, but setting timers to turn off fans and A/C can make for a warm night. On a positive note, the view and the proximity to the beach are outstanding.
Commentaires de Gestion de l’hôtel
14 févr. 2023 par VrboOwner, Gestion de l’hôtel
Dear Jordan,
Thank you very much for your candid review of your recent stay at our beachfront property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the staff.
It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming beachfront property our main priority is to be able to offer a very well-maintained and comfortable atmosphere.
Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved property.
Best Regards,
The team at Beachfront Only Vacation Rentals
par un voyageur
Great views!
Publié le 29 oct. 2022 sur HomeAwayLoved our stay! We’ve been here a few years in a row and will definitely come back! We loved having the hot tube on the deck! the only downside is sometimes the tide is too high to play in the water but other than that this way a perfect place to stay!
Commentaires de Gestion de l’hôtel
13 nov. 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for the amazing review, Mckell! We are very glad you have enjoyed your stay with us. It was also a pleasure having you and we hope to see you again soon! ~The Team at Beachfront Only
