Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2022 sur Expedia
Je n'ai rien apprecie de cette endroit. C'est vraiment pitoyable , mon camp de chasse est mieux que ca. Quand nous sommes entree dans chambre , nous etions consterne, le tapis est tellement vieux , y dois avois 15 ans , l'ameublement defraichit , et le matelas du lit tellement mou, qu'il serait mieux de dormir a terre. Jai demande d'avoir une autre chambre, et elle etait pire. Ces chambres etaient tellement pitoyable , que nous y sommes pas couches . Ont est alle ailleurs. Chambre non rembourser evidemment, et comme ont sen foutait. Non recommende ...
Commentaires de Gestion de l’hôtel
1 oct. 2022 par General Manager, Gestion de l’hôtel
Dear Daniel, Thank you for reviewing your stay and sharing your concerns. We are genuinely sorry that our accommodations did not meet your expectations and for the inconvenience this caused you. Rest assured, we have shared your feedback with the appropriate individuals to ensure that we are more consistent in our service delivery going forward. We certainly understand your frustrations, and we appreciate your patience in this matter. It is never our intention to disappoint our guests in any way, so we hope you will consider giving us another opportunity to regain your trust.Sincerely, Mona Patel,General Manager
par un voyageur
Publié le 5 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2019 par General Manager, Gestion de l’hôtel
Cyril, thank you for rating your nice experience at Rodeway Inn Oceanside. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.
Sincerely,
Mona Patel,
General Manager
par un voyageur de OJAI
Publié le 26 déc. 2024
Very basic and in a somewhat sketchy neighborhood. We just stayed one night and it was adequate. For a cheap hotel it was passable but nothing beyond that.
Commentaires de Gestion de l’hôtel
27 déc. 2024 par Mona Patel General Manager, Gestion de l’hôtel
Dear Andrew, We want every guest who stays with us to have a fulfilling visit; therefore, we apologize that this was not your experience. Thank you for your recent stay and candid review. We hope you will reconsider and stay with us again the next time you are in the area.Sincerely, Mona PatelGeneral Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Ramon, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely, Mona Patel,General Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Miguel, We appreciate you taking the time to leave your kind rating for Rodeway Inn Oceanside. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Sincerely, Mona Patel,General Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Rooms in poor condition, multiple large bugs in our room
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Hailey, Please accept our sincere apologies for not meeting your expectations regarding your accommodations. We are also sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely, Mona Patel,General Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Probably the best hotel in the area for the price, the room was clean & bigger than we thought it would be, it was quiet even for a Friday night and we had a lovely stay. However, I called the first desk requesting a noon check out, was told that would be no issue but had people knocking on our door shortly after 11am which was annoying. Overall it was a good stay though.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sara, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited! It is always wonderful to see when our guests are able to enjoy everything about our hotel, and we appreciate you highlighting our spacious as well as spotless accommodations and that you found us at a great value. Having said that, we have taken additional note of your comments as we are always looking for ways to enhance our guest satisfaction. On behalf of all of us at Rodeway Inn Oceanside, we look forward to you joining us again soon!Sincerely, Mona Patel,General Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
The elevator sounded like it was ready to break. The hallway smelled bad and there were ants in the bathtub.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Isela, We sincerely apologize for the inconvenience caused in regard to the concerns you encountered in the hallways. We understand how important a fresh and welcoming atmosphere is to an enjoyable stay. We continuously aim to maintain our hotel's environment, and we appreciate you bringing your concerns to our attention. We are also sorry for the frustrations you encountered with our elevators. We will address this appropriately, and we want you to know we are very grateful for your patience. We have also taken additional note of your comments regarding the cleanliness issues with the bathtub and will follow up accordingly. Thank you for being our guest and sharing your observations; we hope you will change your mind and give us another opportunity to accommodate you.Sincerely, Mona Patel,General Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Kevin, We are delighted you enjoyed your stay at Rodeway Inn Oceanside. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city. Sincerely, Mona Patel, General Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Veronica, We are delighted you enjoyed your stay at Rodeway Inn Oceanside. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area. Sincerely, Mona Patel,General Manager
