6/10 – Acceptable
Elva Y.
22 août 2024
Points forts : Propreté
Jamaica Family Trip
The house in itself was more than adequate to accommodate all of my family. We arrived on Tuesday, July 16, 2024. Miss Colleen, our cook was just amazing. She always checked with me to see what we wanted for breakfast and dinner. She was an absolute wonder. We were there from July 16 - 18. Our initial check out date was the 21st, however we had to book at the Riu Resort for the rest of the nights. The electricity went out on Thursday around noon. No a/c and the house got very hot. Miss Kelly the manager assured us that the electricity would come on “shortly”. We decided to walk down to the beach area. It was wonderful, with a good breeze which we welcomed. We returned around 4:00pm and the electricity was still not on. I had messaged Barrington and advised him about the electricity. He stated that he was very sorry but that it would be on again “very shortly”. Since the WiFi was very spotty, his later response communication was never received by me. Evidently he had sent a message that he had booked another villa for us for that night and he assured me full power would be restored the next day. In the interim I decided to look for other accommodations since by that time the heat was overwhelming. Remember, I did not receive his message about the other villa. As a matter of fact, I didn’t even know about the other villa until Omar, our driver, came to pick us up to take us to the Riu Resort that I had to book for 3 nights (which was their minimum). At that time Oma
Elva Y.
Séjour de 5 nuits en juillet 2024