8/10 Good
Trecia
Travelled with family
Apr 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Stay at Riu Ocho Rios
I thoroughly enjoyed my stay at the Riu Ocho Rios Hotel, thanks to its exceptional staff and engaging entertainment. Housekeeper Kerone kept our room immaculate, adding delightful touches with daily bed and curtain decorations. Front desk manager Shanika was professional and attentive, ensuring all our needs were met with warmth and efficiency.
The entertainment team excelled in keeping guests engaged throughout the day with diverse activities and outstanding shows. A special mention goes to Fabian, whose energy and dance moves were truly captivating.
While the dining experience offered authentic Jamaican dishes, the flavors lacked the traditional seasoning I anticipated. Additionally, only Tabasco sauce was available, and I would have preferred a Jamaican hot sauce option. However, server Fitzroy enhanced our meals with his attentive and personalized service, quickly learning our preferences and always greeting us by name.
Overall, the outstanding staff at Riu Ocho Rios made our stay remarkable. Their dedication and hospitality ensure I will choose this hotel for future visits.
Trecia
Stayed 13 nights in Dec 2024