Ratings based on 82 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
82% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 26, 2024
Return guest at Sandals Royal Plantation. Loved it as first time when I went there. Outstanding staff and shall return Thank you Sandals Royal Plantation Staff Joycie New York
Comment from Hotel Management
Jan. 30, 2024 by Sara, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 out of 5
by A traveller

Posted Jan. 26, 2024
As a Return guest, all the managers welcomed me back Home . Thanks Marvin , Trecia, and Karen who was phenomenal with all my requests. Thanking my butlers Marvin and Bebetto who were so attentive with me throughout my stay. Thanks Kaylan for being a incredible mua and having a successful photoshoot with the photographer Reynaldo. Shall definitely return . Joycie N
Comment from Hotel Management
Jan. 30, 2024 by Sara, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 out of 5
by A traveller

Posted Dec. 22, 2023 on Expedia
We had a fantastic time! Chase and Neil were incredible. The resort is quiet and the French restaurant out of this world. Make sure to make your reservation at least a day before. If you want a soufflé for dessert you need to make sure to let your butler know 24 hours a head of time. Trust me the vanilla or chocolate soufflé is worth it. And the chef brings it out to the table. Definitely will be back.
Comment from Hotel Management
Feb. 5, 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
3 out of 5
by A traveller

Posted Nov. 2, 2023 on Expedia
Comment from Hotel Management
Nov. 3, 2023 by HP, Hotel Management
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
5 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
staff was great!
Comment from Hotel Management
Aug. 16, 2023 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 out of 5
by A traveller

Posted Aug. 13, 2023 on Expedia
This is a resort to go to reconnect or enjoy the company of your spouse. You will meet other couples while on the resort during you stay too. If you want to relax and unwind this is the resort to go to. This is not a resort for young couple who want to party all night.
Comment from Hotel Management
Aug. 16, 2023 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 out of 5
by A traveller

Posted Jul. 28, 2023 on Expedia
The butler service is impeccable, they really pamper and cater to all your needs
Comment from Hotel Management
Jul. 31, 2023 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5 out of 5
by A traveller from Chicago

Posted Jul. 21, 2023 on Expedia
Comment from Hotel Management
Jul. 26, 2023 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
4 out of 5
by A traveller

Posted Jun. 19, 2023 on Expedia
Liked being able to use the other sandals properties, service and the food. Jamaican air conditioning is not to the same standard as in the USA. The sandals fishing excursion was terrible. They only wanted to collect our money and didn’t care if we caught fish, had a good time or where safe. Stay away from the fishing trip.
Comment from Hotel Management
Jun. 20, 2023 by HP, Hotel Management
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
5 out of 5
by A traveller

Posted Jun. 15, 2023 on Expedia
We loved the quiet and serene surroundings.The service was excellent and everyone from the bar tender ,servers ,entertainment,transportation and butlers were amazing. The resort is beautiful but what makes the experience outstanding were the people who work tirelessly at the resort to make you feel welcomed . We will surely be back at Sandals Plantation resort again.
Comment from Hotel Management
Jun. 20, 2023 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards