Note fondée sur 325 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Shaw Park Beach Hotel - Ocho Rios
Publié le 7 juill. 2011 sur HotelsTrès bel hotel, bien situé, cadre idéal.
par un voyageur
Publié le 23 sept. 2021 sur Expedia
The property is like a hidden gem! The rooms are roomue and, clean and cozy. The Staff absolutely respectful and inviting. The layout anazing.
par un voyageur de Brooklyn
Publié le 8 mars 2020 sur Expedia
I had an awesome stay, great hotel staff and comfortable stay!
Commentaires de Gestion de l’hôtel
9 mars 2020 par Judy, Gestion de l’hôtel
Good Morning Steve
Thank you for your very kind review, it was a pleasure having you here and to assist in making your stay "awesome"
Very best wishes….
par un voyageur de Toronto, Ontario
Publié le 20 févr. 2020 sur Expedia
Location was great, room was horrible. Bathtub drain was backing up and sink pillow was dirty fridge was leaking. Food was Average not the greatest. Would not return to this hotel.
Commentaires de Gestion de l’hôtel
20 févr. 2020 par Judy, Gestion de l’hôtel
Good Morning Kanita
Thank you for your review and we are sorry for the issues as outlined that affected your decision not to return and will have them rectified.
Very best wishes
par un voyageur de Miami
Publié le 17 févr. 2020 sur Expedia
The hotel was not modern or up to date. I went with my older mom who is visually challenged so it was hard getting up and down the stairs.
There was no elevators and no ramps. Room 53 smelled moldy and it was humid. The outside premises needed some TLC.
I also bought a deluxe room Pkg but was given a standard room which I didn’t fully appreciate.
However the food was amazing and the staff was very friendly and accommodating and helpful, someone was able to present a wheelchair for my mom, which I truly appreciated
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Judy, Gestion de l’hôtel
Good Morning Deborah
Thank you for your review and sorry for the inconvenience caused. Your kind comments re the food and staff is greatly appreciated.
Very best wishes
par un voyageur
Publié le 3 févr. 2020 sur Expedia
Quiet. Too quiet. Limited options for food. Food is served (Soup and salad buffet some days). No entertainment.
Commentaires de Gestion de l’hôtel
3 févr. 2020 par Judy, Gestion de l’hôtel
Dear Jess
Thank you for your review and comments noted we will endeavor to make the necessary improvements.
Best wishes
par un voyageur de New York City
Publié le 7 janv. 2020 sur Expedia
It was a lot to explore! But overall needed a little more renovation like a bit of fixture here and there and a little painting otherwise best time ever👍
Commentaires de Gestion de l’hôtel
7 janv. 2020 par Judy, Gestion de l’hôtel
Good Afternoon Nordia
Thank you for your review, concerns are noted however we are extremely delighted that your vacation was "best time ever"
Best wishes for 2020
par un voyageur
Publié le 2 janv. 2020 sur Expedia
Customer service was excellent. Front desk staff was very helpful and accommodating with our check in. Room was spacious and loved the patio view from my room! Bar staff were soo friendly! Smiley was especially nice to us! He was soo happy and helpful with anything that we needed. A pleasure to see him every day! We also loved being so close to the beach that we could get in the water every day! We enjoyed our stay! I would stay again! Thank you Shaw Park!
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Judy, Gestion de l’hôtel
Good Morning,
Thank you for your very kind review, we are extremely delighted that you enjoyed your stay and look forward to your return visit.....Very best wishes for the New Year,..
par un voyageur
Publié le 29 déc. 2019 sur Expedia
Service was terrible at checkin and no one was will8n* to assist
Commentaires de Gestion de l’hôtel
30 déc. 2019 par joe., Gestion de l’hôtel
That's a flat out lie,this person has nothing to do.
par un voyageur
Publié le 30 nov. 2019 sur Expedia
We love the staff. After 3 trips to this hotel we always enjoy the hospitality and professional and hospitality of the front desk team, Smiley, Rose, Nova, William, Tony, Arol, Pebbles and many others.
Commentaires de Gestion de l’hôtel
1 déc. 2019 par Lovindeer., Gestion de l’hôtel
Thanks, Mr.Roderick it has been our pleasure having you at the Shaw Park Beach Hotel & Spa.We were happy to have served you,do come back again.
Thanks. Kirlew.
