Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2019 sur Expedia
Luxurious villa style hotel, the only downside is that it’s very expensive.
Commentaires de Gestion de l’hôtel
15 août 2019 par Yours sincerely, Valerii Kushnir Director , Gestion de l’hôtel
Dear guest,
Thank you for your stay with us and for sharing your experience with other travelers. We will be happy to see You again!
par un voyageur
Publié le 1 juill. 2019 sur Hotels
Beautiful property
Commentaires de Gestion de l’hôtel
5 juill. 2019 par менеджер, Gestion de l’hôtel
Thank You!
par un voyageur de Dubai
Publié le 28 juin 2019 sur Expedia
Very small hotel and very strange rooms layout. No elevators so walking up and down 3 sets of stairs gets tiring. Location far from city center and no access to beach, is it a resort or a hideaway? No live activities, no bar, no restaurants nearby or lounges, pure dead even I was there at the summer peak. I was given a room of lower category of what I booked on Expedia but as I insisted on them they gave me the room I wanted. Staff are fresh young and inexperienced. I was asked if I could be offered a coffee thinking they were being nice and offering courtesy service but they charged me for the coffee on check out. I had an issue of mistaken date of arrival and Expedia tried to call me and I talked to them by phone but they would never listen or support Expedia to correct this mistake. They just levied penalty charges although the hotels was empty.
Commentaires de Gestion de l’hôtel
2 août 2019 par manager, Gestion de l’hôtel
Dear guest, we are very sorry that your stay did not please you.
In our hotel there are additional services, such as a visit to the swimming pool, free bicycle hire, a call for massage therapists, we can organize you a tour or a yacht trip. Some of these services are also competitive. Also, in your room was the information that you can visit interesting in our city, what events are planned.
We are in direct proximity to the sea (right near the descent to the sea), unfortunately, in Odessa there are few descents to the sea without stairs.
We sent you a meeting and did not remove the penalty for the arrival on the wrong date, which brought us difficulties. We are sorry that you have such impressions, we always go to our guests to meet and help solve problem situations.
par un voyageur
Very comfortable
Publié le 25 avr. 2019 sur HotelsGood
par un voyageur
Publié le 15 nov. 2018 sur Hotels
par un voyageur
Publié le 11 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
30 oct. 2018 par manager, Gestion de l’hôtel
Tack för ditt betyg! Din åsikt är viktig för oss!
par un voyageur de Chicago, IL
Publié le 5 sept. 2018 sur Expedia
This entire La Gionconda Hotel experience was BEYOND EXCELLENT!
What a wonderful experience to have stayed there with the beautiful property, the great service and attention to detail, and the great cuisine. There is no question as to where we will be staying the next time we return.
par un voyageur
Gut geführtes Hotel
Publié le 17 août 2018 sur HotelsDas ist ein wirklich ausgezeichnet geführtes Hotel. Das Personal ist perfekt. Es liegt allerdings nicht im Zentrum, so dass man entweder eine halbe Stunde ins Zentrum laufen muss oder sich ein Taxi nimmt. Es liegt oberhalb des Meeres mit einem wunderbarem Blick. Allerdings muss man zum Meer auch etwa 10 Minuten Treppen herunter laufen.
Commentaires de Gestion de l’hôtel
19 août 2018 par Manager, Alyona, Gestion de l’hôtel
Lieber Gast!
Wir freuen uns sehr, dass Sie unser Hotel schätzen! Wir freuen uns, Sie bei uns zu sehen!
par un voyageur
Romantic sea view
Publié le 13 août 2018 sur HotelsRomantic italianate villa with beautiful view of the sea. Good restaurant. Pool is in shade from midday.
Commentaires de Gestion de l’hôtel
19 août 2018 par Manager, Alyona, Gestion de l’hôtel
Dear guest! Thank you for the kind words addressed to our hotel! We are very pleased! We will very much welcome you in the future!
par un voyageur
Publié le 5 août 2018 sur Hotels
Great hotel for a quiet get-away. Nice big rooms, good service and the food was absolute superb. Pool a little small and the hotel is 15min by taxi from the busiest parts but if you wanna have a great weekend get away with someone special I highly recommend this place.
Commentaires de Gestion de l’hôtel
10 août 2018 par Manager, Alyona, Gestion de l’hôtel
Dear guest, thank you for your feedback! We are very pleased that you appreciated us. We will be glad to see you!
