Note fondée sur 25 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
75 % des clients le recommandent
4,7 Propreté de la chambre
3,8 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 15 oct. 2021 sur Expedia
Great view of the sea and city from our room. The shower has good water pressure.
Commentaires de Gestion de l’hôtel
17 oct. 2021 par Maristella Marine Residence, Gestion de l’hôtel
Dear Matthew, Thanks you very much for your visit to Maristella Marine Residence and good review about view and hotel! Our team will be very happy to welcome you next time in our hotel. Warmest regards, Maristella Marine Residence.
5 sur 5
par un voyageur

Hotel in erster Linie mit sehr gutem Service

Publié le 30 sept. 2021 sur Hotels
Das Hotel ist mit eines der besten in Odessa Strand. Erste Linie mit sehr gutem Service. Zimmer groß und modern. Kann ich zu 100 % weiterempfehlen. Kenne dieses Hotel seit Jahren und bin Weltenbummler.
Commentaires de Gestion de l’hôtel
13 oct. 2021 par Maristella Marine Residence, Gestion de l’hôtel
Dear Andreas, We would like to thank you for choosing Maristella Marine Residence and taking time to share your experience. We were glad to learn that you were happy with our service and facilities as well as with our location. Thank you again and we all look forward to welcoming you back. Sincerely yours, Maristella Marine Residence
4 sur 5
par un voyageur

Nice place

Publié le 17 sept. 2021 sur Hotels
Service at the restaurant/bar was very slow. Nice rooms. Massage that was at contracted location was not good
Commentaires de Gestion de l’hôtel
26 sept. 2021 par Maristella Marine Residence, Gestion de l’hôtel
Dear Michael, We would like to thank you for choosing Maristella Marine Residence and taking time to share your experience. We are sorry that massage and service at the restaurant didn`t meet your expectations. We hope to see you again and we will do our best to make your stay pleasant and comfortable. Warmest regards, Maristella Marine Residence.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 sept. 2021 sur Expedia
2 sur 5
par un voyageur

Front desk was misleading

Publié le 26 juill. 2021 sur Hotels
I stayed in early June. Unfortunately it rained and forecast asked for more rain. My reservation was for 5 nights. After 2 nights I asked to shorten my reservation no need to pay a premium for beach resort when there is rain. Front desk told me I would get refund for the 3 nights I did not stay. Over a month ago still no refund.
Commentaires de Gestion de l’hôtel
28 juill. 2021 par Maristella Marine Residence, Gestion de l’hôtel
Good afternoon Mr. Wayne! Sorry for the delay in refunds. Our bank is doing this. The money should be returned to you soon.
4 sur 5
par un voyageur

Publié le 11 juill. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2020 par Catherine, Sales Manager, Gestion de l’hôtel
Dear Mr.Semion, good afternoon. We're grateful for your review. Hope to see you soon in our hotel.
4 sur 5
par un voyageur

Prinzipiell sehr gut aber mit etwas hohen Preisen.

Publié le 7 juill. 2020 sur Hotels
Der Aufenthalt war prinzipiell recht gut. Das Personal bemüht sich sehr den Aufenthalt möglichst angenehm zu gestalten. Die Zimmer sind für Ukrainische Verhältnisse sehr gut, die Preise sind leider auch hoch, typisch für Ukrainische oder Russische Verhältnisse.
Commentaires de Gestion de l’hôtel
30 juill. 2020 par Catherine, Sales Manager, Gestion de l’hôtel
Dear Mr.Horst, good afternoon. We're grateful for your review. Our hotel team truly does our best to make guests staying grate and comfortable. Hope to see you soon again.
2 sur 5
par un voyageur

Publié le 16 oct. 2019 sur Expedia
The property is clean and still has a fairly new look to it. However, there was construction all night and I mean from 2 am to 5 am as they were apparently building a parking garage. They knew this and still put me in a room that directly faces the construction! I asked to be moved so I could finally get some sleep. In terms of the staff, I only encountered two that had smiles on their faces. I find the men staff at the front desk are cold and not the type of front desk staff you want greeting you when you arrive at a hotel! The buffet breakfast is not really buffet unless it is the weekend, as during the week it is basically very thin and you need to ask for everything. The hotel is a distance from the city center and there is not much to do nearby.
4 sur 5
par un voyageur

Publié le 30 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2019 par Hotel team Maristella Marine Residence, Gestion de l’hôtel
Dear Guest, good day! We are thankful for Your review. Hope to see You soon in our Hotel.
4 sur 5
par un voyageur

Publié le 19 août 2019 sur Expedia
No atm Pool very good Breakfast good Bedroom excellent
Commentaires de Gestion de l’hôtel
22 août 2019 par Hotel Team MARISTELLA Marine Residence, Gestion de l’hôtel
Dear Guest, good afternoon. We're thankful for Your kindest review. We'll take upon consideration Your comments about ATM. Hope it's not the last visit of yours to our hotel. Hotel Team MARISTELLA Marine Residence
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