Note fondée sur 517 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Virginie de France
Hôtel correct pour une étape
Publié le 18 août 2014 sur HotelsAgréable séjour dans cet hôtel d'étape. Personnel agréable, petit déjeuner offert, chambre conforme à la description, propre et bien équipée.
par un voyageur
Publié le 31 oct. 2024
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear about your unsatisfactory experience. Your concerns are important to us, and we will address them to improve our services. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur de Fortworth
Publié le 2 août 2024 sur Expedia
No
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 5-star rating! We’re delighted that you had a great stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another excellent experience.Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. I’m sorry to hear that your experience was only satisfactory. If you have any specific concerns or suggestions for improvement, we’d appreciate hearing them. We hope to have the opportunity to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The room was nice
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re glad to hear that you found the room nice. We’re continuously working to improve our guests' experience, so if you have any specific concerns or suggestions, please let us know. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect rating! We’re thrilled to hear that you had a fantastic stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent experience.Sincerely, Hotel Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Clean, decent bed, good hot water and pressure. Hot tub out of order, elevator out of order
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the excellent rating of 5 out of 5! We’re pleased to hear that you found the room clean and enjoyed the bed, hot water, and pressure. We apologize for the inconvenience caused by the hot tub and elevator being out of order. Your feedback is valuable, and we will address these issues promptly. We look forward to welcoming you back for a fully improved experience.Sincerely, Hotel Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the perfect 5/5 rating! We’re thrilled to hear that you had an excellent stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding experience.Sincerely, Hotel Manager
par un voyageur
Publié le 24 juill. 2024 sur Hotels
the elevators didn't work my whole stay. smelled like weed in the hallways. would not stay here again
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We regret to hear about the issues you encountered with the elevators and the hallway odor. Your comments are important, and we are addressing these concerns to improve our guest experience. We hope you might consider giving us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We’re pleased to hear you had a positive stay overall. If you have any specific suggestions or areas for improvement, please let us know. We strive to provide a great experience for all our guests and look forward to welcoming you back in the future.Sincerely, Hotel Manager
