Note fondée sur 541 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Virginie de France
Hôtel correct pour une étape
Publié le 18 août 2014 sur HotelsAgréable séjour dans cet hôtel d'étape. Personnel agréable, petit déjeuner offert, chambre conforme à la description, propre et bien équipée.
par un voyageur
Publié le 9 nov. 2024
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear about your disappointing experience, Johnny. Your feedback is important to us, and we strive to improve. If you’d like to discuss your concerns further, please feel free to reach out. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 31 oct. 2024
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear about your unsatisfactory experience. Your concerns are important to us, and we will address them to improve our services. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Rooms are really clean, front desk staff is very friendly and very helpful.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic 5 out of 5 rating! We’re delighted to hear that you found our rooms clean and our front desk staff friendly and helpful. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We’d appreciate the opportunity to learn more about your stay so we can make the necessary improvements.Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay. Your positive feedback means a lot to our team. We strive to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Muy bueno
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your positive feedback. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect 10 out of 10 rating! We’re thrilled to hear that you had such a wonderful stay with us. Your feedback motivates our team to continue providing exceptional service. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The elevator was broken and we had 3 elderly guests. One of the elderly guest had just had knee surgery and we weren’t told about the elevator until we had already booked the room. The place was not clean. Very disappointed.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the inconvenience you experienced with the broken elevator, especially considering your guests' needs. We appreciate your feedback regarding cleanliness and communication, and we will address these issues promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Perfect last minute stay
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"We're delighted to hear you found our hotel to be the perfect choice for your last-minute stay. Thank you for the great feedback - we aim to provide a seamless experience for all our guests, even those booking at the last minute. We appreciate you taking the time to share your positive review."Sincerely, Hotel Manager
