Note fondée sur 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Staffvwas amazin
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review! We’re thrilled to hear that our staff made such a positive impression during your stay. Their dedication to providing exceptional service is something we take great pride in. We look forward to welcoming you back soon for another amazing experience!Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We're truly sorry to hear that your experience fell far below expectations. Please know that your concerns are important to us, and we would appreciate the opportunity to learn more so we can address any issues. We hope to improve and provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect rating! We're thrilled to know you had an excellent stay with us. Your feedback means a lot, and we look forward to welcoming you back for another great experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Will not stay again. Sorry just wasn't suitable
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review. We’re glad to hear you had a good stay overall. If there’s anything specific we can do to make your next visit even better. We look forward to hosting you again!Sincerely, Hotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review! We're glad to hear you enjoyed your stay overall. We always strive for a 5-star experience, so if there's anything we can improve for your next visit, please let us know. We hope to welcome you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Great service
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you experienced great service during your stay. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur de Fort Worth
Publié le 5 sept. 2024 sur Expedia
Carpet felt sticky and it just felt dirty
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your honest feedback. We're truly sorry to hear about your experience with the carpet and overall cleanliness during your stay. This is not the standard we strive for, and we appreciate you bringing it to our attention. Your comments will be shared with our housekeeping team to ensure improvements are made. We hope you might consider staying with us again, as we’re committed to providing a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We’re so pleased you had an excellent stay! Thank you for the 5-star review. We hope to provide the same level of service on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for the great review! We're happy to hear everything was to your satisfaction. Looking forward to your next visit!"Sincerely, Hotel Manager
