Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2016 sur Hotels
par JEAN-LUC de Sciez
Proche de Antelope Island, Utah
Publié le 19 août 2015 sur HotelsDe passage à Ogden pour 1 nuit pour découvrir Antelope Island (près de Salt Lake City). Hôtel (récemment rénové) confortable, propre. Grande chambre et douche spacieuse.
Nous recommandons.
par un voyageur
Publié le 1 nov. 2024
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Esther, Gestion de l’hôtel
Richard, Thank you for sharing your concerns with us. We sincerely apologize for the discomfort you experienced due to the temperature in your room. We understand how important a comfortable environment is for a restful stay, and we regret that we fell short of your expectations.We are actively working on replacing our HVAC system to enhance guest comfort, and your feedback is invaluable to us during this process. We would love the opportunity to welcome you back and provide a better experience in the future.
par un voyageur
Publié le 31 oct. 2024
This property turns off the AC units for all rooms. The room was over 70 degrees when we walked in. It was difficult to open the window, which was small. They offered us a fan, but there were no plugs near the window to draw the cool air inside. It was a sleepless night. They should have a way to get cool into the rooms. We would not have booker there had we known. We won't stay there again in the winter.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Esther, Gestion de l’hôtel
Richard, Thank you for sharing your concerns with us. We sincerely apologize for the discomfort you experienced due to the temperature in your room. We understand how important a comfortable environment is for a restful stay, and we regret that we fell short of your expectations.We are actively working on replacing our HVAC system to enhance guest comfort, and your feedback is invaluable to us during this process. We would love the opportunity to welcome you back and provide a better experience in the future.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Esther, Gestion de l’hôtel
Maria,Thank you so much for your feedback and for rating us 4 out of 5! We're delighted to hear you had a positive experience. If there's anything specific we can do to make your next visit a 5-star experience, please let us know. We hope to welcome you back soon!
par un voyageur
Publié le 6 août 2024 sur Expedia
Very lovely hotel near the historic sites of Ogden. Very walkable! We walked to Union Station, up and down 25th St., to a festival at the park, Peery’s Egyptian theatre for a show, and the LDS temple.
The hotel was beautiful, quiet, and very clean.
Commentaires de Gestion de l’hôtel
7 août 2024 par Esther, Gestion de l’hôtel
Jennifer,Thank you so much for your kind words! We’re delighted to hear you enjoyed our hotel and its prime location near Ogden’s historic sites. It sounds like you had a wonderful time exploring all the local attractions. We’re pleased that you found our hotel beautiful, quiet, and clean. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Esther, Gestion de l’hôtel
David,We are pleased to hear that you had a positive experience with us. We look forward to the opportunity to welcome you back in the near future.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Esther, Gestion de l’hôtel
Sara,Thank you for taking the time to share your feedback about your recent experience with us. We’re sorry to hear that we didn’t meet all of your expectations and that you rated us 3 out of 5.Your input is incredibly valuable, and we’re committed to using it to improve our services. If you could provide more details about what aspects of your experience fell short, it would be greatly appreciated. We want to ensure that we address any concerns and make the necessary improvements.We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Thank you once again for your feedback.
par un voyageur de Guadalajara
Publié le 29 juill. 2024 sur Expedia
Estancia 4 noches todo muy bien
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Esther, Gestion de l’hôtel
Andrea,¡Muchísimas gracias por la calificación de 5 estrellas! Nos alegra saber que disfrutaste de tu estancia. Tus palabras amables significan mucho para nosotros. Esperamos tener el placer de recibirte nuevamente pronto.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Breakfast was cold, coffee wasn’t hot or full.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Esther, Gestion de l’hôtel
Kathy,Thank you for taking the time to leave us a review. I’m sorry to hear about your frustrations with the cold coffee and breakfast. We aim to provide a great experience, and it sounds like we missed the mark this time. Your feedback is valuable, and we’ll be addressing these issues to ensure a better experience in the future. We hope you’ll give us another chance to impress you!
