Note fondée sur 971 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,9 Service et personnel
2,5 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 janv. 2022 sur Expedia
par un voyageur
Publié le 11 janv. 2022 sur Expedia
What a wonderful little hotel in the heart of Ogden! This is within a very short walk to many restaurants and the staff is very friendly! I would highly recommend this hotel!
par un voyageur
Publié le 8 nov. 2021 sur Expedia
par un voyageur
Publié le 18 oct. 2021 sur Expedia
Very run-down and not clean... did not feel safe as there were lingering persons on inside stairs and out in parking lot.
Commentaires de Gestion de l’hôtel
21 oct. 2021 par Manager on duty, Gestion de l’hôtel
Dear Jennifer,
Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for falling short of your expectations. Our entire team takes great pride in the overall guest experience, and we all feel very disappointed knowing that you were dissatisfied with that aspect of your stay.
We genuinely care about our guests, and we are very thankful for you choosing us. It is our hope that you will give us another opportunity to better serve you in the future.
Sincerely,
Management
par un voyageur
Sadly Misrepresented
Publié le 14 oct. 2021 sur HotelsThe gentlemen at the front desk was awesome. Everything not so much. No breakfast which was one of the reasons it was chosen. The door that was supposed to be locked at all times was not at all. Very misrepresented on hotel.com!!!
Commentaires de Gestion de l’hôtel
15 oct. 2021 par Sincerely management , Gestion de l’hôtel
Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are very concerning and does not represent the high standards that we aim to achieve. I will be informing the proper departments immediately to ensure these issues do not happen again.
par un voyageur
Publié le 9 oct. 2021 sur Expedia
par un voyageur
Publié le 7 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2021 par Manager on duty, Gestion de l’hôtel
Dear Clair, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Days Inn by Wyndham Ogden, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Sincerely,
Management
par un voyageur
Worst hotel we have ever stayed in!
Publié le 3 oct. 2021 sur HotelsWorst hotel we have ever stayed in! Seedy part of town, frayed carpet around entire room, very stained carpet. Lumpy bed and pillows, only decaf coffee and no coffee cups. Went to registration and they said they were out. Man next to us said he didn’t even have a coffee maker in his room. No breakfast was provided. We have stayed in other hotels and they spell out on their web if none is provided per covid, but generally give a breakfast to go. This one didn’t say anything, just had a sign up at check in stating no breakfast. Doors did not require a key in enter off of back alley.
Commentaires de Gestion de l’hôtel
4 oct. 2021 par Sincerely management , Gestion de l’hôtel
We sincerely apologize for the issue you found during your stay. We always want to make sure our guests have the best experience possible, and we all feel very disappointed knowing that we fell short of that goal with you. I will have a meeting with our team to ensure we are able to look over this review and use it as a learning tool to improve our overall operation.
par un voyageur
Publié le 30 sept. 2021 sur Expedia
The check in are was nice . the room had extremely gross carpet. It smelled like an ashtray!
Commentaires de Gestion de l’hôtel
1 oct. 2021 par Sincerely management , Gestion de l’hôtel
Dear valued guest, thank you for taking the time to post this review as we are always looking for ways to improve. Your comments will be shared with our team during our next daily briefing. Thanks for letting us know. Please except my apologies we were not able to provide you with a Five Star experience on this stay. We do hope you allow the opportunity to show you how we used your feedback to improve on a future visit.
par un voyageur
Publié le 28 sept. 2021 sur Expedia
