Note fondée sur 884 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2023 sur Hotels
bien
Commentaires de Gestion de l’hôtel
11 août 2023 par By Hotel Management, Gestion de l’hôtel
Thanks for sharing your valuable feedback. We appreciate it.
par un voyageur de ORANGEBURG
Publié le 1 oct. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sincerely, Management, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. We value your fair and honest feedback and will use it to continue to improve our operations. On behalf of our entire staff at MOTEL6 OGDEN, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
I stay here all the time
Publié le 10 août 2024 sur HotelsThe whole of the Ogden, SLC area is overpriced comparatively, but this spot suited my needs just fine. Clean and in good condition and conveniently located.
Commentaires de Gestion de l’hôtel
11 août 2024 par Sincerely, By Hotel Management, Gestion de l’hôtel
Dear BradfordThank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know.On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 7 août 2024 sur Expedia
This motel is in a clearly unsafe neighborhood, cluttered eith alocohol bottles on the outside of the premises and reeking of marijuana inside. Oir power was out in 100° heay so we booked a room with our 2 young children, the room smelled horribly of cat urine and the window had no screen or lock to a side alley that had people with open alcohol bottles loitering up and down it in broad daylight, i cannot even imagine this establishmentay night. We did not even stay, we booked another much nicee hotel for a comparable price and left prolptly. I will be filing for a refund - BEWARE!
Commentaires de Gestion de l’hôtel
8 août 2024 par Sincerely, By Hotel Management, Gestion de l’hôtel
Dear Kate,Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for bad experiences that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. Our staff is held to a high standard and we appreciate that you've informed us of a need to address housekeeping for cleanning & smell issues and Maintenance issues regarding window lock.We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
par un voyageur
Great staff
Publié le 7 août 2024 sur HotelsThe staff was very friendly and helpful. Would start here again.
Commentaires de Gestion de l’hôtel
8 août 2024 par Sincerely, Management, Gestion de l’hôtel
Dear Jeremy,Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. We value your fair and honest feedback and will use it to continue to improve our operations.On behalf of our entire staff at MOTEL6 Ogden, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 6 août 2024 sur Hotels
It was a dirty motel. It smelled of Urine in the halls. It was loud with strange noises throughout the night.
Commentaires de Gestion de l’hôtel
8 août 2024 par Sincerely, By Hotel Management, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for bad experiences that you have encountered. Our hotel staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations.We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
par un voyageur de New York
Publié le 5 août 2024 sur Expedia
Below average
Commentaires de Gestion de l’hôtel
6 août 2024 par Sincerely, Management, Gestion de l’hôtel
Dear Esteemed Guest,Thank you for taking the time to provide feedback on your recent stay with us. We apologize for the disappointing experience you had during your one-night stay. Your concerns are important to us, and we are deeply sorry for any inconvenience caused.We apologize for the inconveniences you encountered during your stay. We appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to regain your trust and provide you with a much more enjoyable stay in the future.Thank you for bringing these matters to our attention.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Sincerely, By Hotel Management, Gestion de l’hôtel
Dear Alyssa,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve,helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
This is an older motel 6. In a bad neighborhood. The room was generally clean and the AC worked, but I think homeless people were living there. Also. Lots of people walking around late at night on the floor above us. It's in a bad neighborhood, so my wife felt unsafe. I booked online, with no refund. Possible. If I would have driven up, I wouldn't have stayed there
Commentaires de Gestion de l’hôtel
6 août 2024 par Sincerely, By Hotel Management., Gestion de l’hôtel
Dear Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entireteam. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management.We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Sincerely, Management, Gestion de l’hôtel
Dear Thorn,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' management team. We do hope you give us another chance as we will definitely Improve our services.
