Ratings based on 474 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 11, 2024 on Expedia
Would have been great it the water park was open but it was being painted. Also the only bar in the hotel was in the pool/spa area which we weren’t allowed in because my husband had a small tattoo on his shoulder. Apart from a Chinese restaurant and a 7/11, there are no other options within walking distance.
by A traveller
Posted Jun. 2, 2024 on Hotels
by A traveller
Posted May 21, 2024 on Expedia
Check if Oiso Long Beach is open during your stay first. I did not. Rooms are slightly dated but still nice. The location is nice to look at but not so great for those without a car. The nearest public transport is a bus and thats 10 minutes away and another 10-15 to the train station. Food outside the hotel is also a 10 minute walk, but the food inside the hotel is good. Try their take out for way cheaper prices. Staff here will struggle with english, but they will try hard. Last, it feels like the hotel is not meant to be walked to or out of by design so eating in becomes more favorable.
Comment from Hotel Management
May 24, 2024 by ph, Hotel Management
Thank you very much for staying at Oiso Prince Hotel. We also appreciate you taking the time to share your valuable feedback with us.Firstly, we apologize for any inconvenience caused by not confirming the operational status of Oiso Long Beach prior to your stay. We will strive to provide clearer information in the future to ensure guests can check such details before their visit.Thank you for your comment regarding the rooms being "slightly dated but comfortable." We apologize for any inconvenience regarding our location for guests without a car. We will consider ways to improve information about the use of public transportation and access to the surrounding area.We are delighted that you enjoyed the meals at our hotel, particularly the takeout menu. Regarding our staff's English proficiency, we apologize for any inconvenience and appreciate your understanding that our staff tried their best to assist you. We will continue to focus on language training for our staff.Your feedback on the hotel's design and location is also appreciated and will be taken into consideration for future improvements.We will continue to work hard to ensure your satisfaction during your stay, and we look forward to welcoming you back in the future.If you have any requests or questions, please do not hesitate to let us know.Once again, thank you very much for your stay and for your feedback.Sincerely,
by A traveller from Singapore
Posted Apr. 7, 2024 on Expedia
We stayed 3 nights on the top floor 10, labelled as premium floor. It has a great view of the ocean. Excellent condition of the property, it is thoroughly modernised and well maintained. Service quality is great. Very pleasant stay. You may not have convenient public transport. Should have a car.
The restaurants in the property isn’t that great in my opinion.
Comment from Hotel Management
Apr. 19, 2024 by ph, Hotel Management
Thank you very much for staying at Oiso Prince Hotel. We are delighted to hear that you were satisfied with your stay on the Premium Floor and enjoyed the beautiful ocean view. We truly appreciate your high evaluation of the condition of our facilities and services.We apologize for any inconvenience you experienced with the transportation options, and we will take your feedback into consideration for future improvements. We also appreciate your comments regarding our restaurant, and we will use them as valuable feedback for enhancing our services.We look forward to welcoming you back in the future and thank you for your continued support
by A traveller
Posted Sep. 4, 2023 on Expedia
Excellent experience for anyone who is visiting Japan. Abit pricey, but the leisure travel here was very exceptional. Staff could be abit more friendly, but overall I will come back again definitely!
Comment from Hotel Management
Sep. 8, 2023 by ・, Hotel Management
Thank you for choosing to stay at Oiso Prince Hotel. We are delighted to hear that your stay was a wonderful experience, and we look forward to welcoming you back. We are honored that you enjoyed your time with us.We appreciate your feedback regarding the friendliness of our staff, and we will continue to strive for improvement in our services. We are committed to providing you with a comfortable and memorable stay on your next visit.We sincerely await your return. Thank you very much.
by A traveller
Posted Mar. 1, 2023 on Expedia
by A traveller
Posted Feb. 13, 2023 on Hotels
by A traveller
Posted Feb. 9, 2023 on Hotels
by A traveller
Posted Jan. 17, 2023 on Hotels
by A traveller from Kashiwa
Posted Oct. 20, 2022 on Expedia
Nice place for family vacations.
