Note fondée sur 913 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 6 avr. 2020 sur Expedia
Propreté dans la chambre et dans l'ensemble de l'hôtel surtout en période du covid-19
Commentaires de Gestion de l’hôtel
17 avr. 2020 par LJ, Gestion de l’hôtel
Thank you so much!
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
nice place to stay. Breakfast is excellent. Close to the expressway.
2 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Expedia
The room is as shabby. The pillows were old and tired. There wasn't any duvet cover just a sheet. The carpet was old and ugly.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Best Western, Gestion de l’hôtel
Thank you for the feedback. We can assure you all the issues guests say they encounter are taken care of just as soon as possible. We encourage you all to read our great reviews and hope to see you all very soon.
5 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Hotels
We always stay here while visiting our grandson at MSU. Great location, good breakfast, nice staff.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Best Western, Gestion de l’hôtel
Go Green!
5 sur 5
par un voyageur

Publié le 2 sept. 2024
The heated pool
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 31 août 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 30 août 2024 sur Expedia
very helpful and friendly front desk guy. thanks
2 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
The front desk staff were friendly and we have stayed at this property several times for MSU move in. Great location for restaurants and stores, such as Walmart, Target, Marshals, etc. However we were there for 10 days and not once did they clean our room, even after asking multiple times, we had to ask for fresh towels, put our trashcans and used towels outside of the room daily so they could be picked up and emptied. You would walk down the hall and see many rooms doing the same thing. Very frustrating and disappointing!
Commentaires de Gestion de l’hôtel
24 août 2024 par Best Western, Gestion de l’hôtel
I’m sorry to hear that you didn’t receive the housekeeping service you requested. We do apologize for the inconvenience but can assure you the issue will be addressed, looked into and take care of so that it does not happen to guests in the future. We do encourage you to read all our great reviews and hope to see you all very soon.
5 sur 5
par un voyageur

Publié le 22 août 2024 sur Expedia
This was my second time staying here and I would stay again! This place does all of the basic things right. You will get a good night's rest with quiet AC and can enjoy clean areas, breakfast, and fast Wi-Fi. I would highly recommend!
Commentaires de Gestion de l’hôtel
24 août 2024 par Best Western, Gestion de l’hôtel
Thank you.
2 sur 5
par un voyageur

Worn out hotel

Publié le 21 août 2024 sur Hotels
The staff was very friendly, the hotel was dirty and run down. Beds are hard and sheets are worn out. Our room was not very clean
Commentaires de Gestion de l’hôtel
22 août 2024 par Best Western, Gestion de l’hôtel
We appreciate your business and all the feedback. We encourage you to read all our other great reviews and hope to see you all very soon. Remember to get out and vote.