Overall, I am dissatisfied. My vacation for relaxation was ruined.
Details are as follows.
We had a reservation for 4 people, but they said they only accept reservations for 3, and even after we produced our Expedia voucher, they could only provide an extra bed in a 2-person room.
The lights in the room we were given did not work due to an electrical problem, and after spending the day there, we were forced to move to a different room. This made it more complicated for us to have to re-pack our suitcases.
Next, we were forced to move to a new room, but there were swarms of ants all over the room and even on the bed there were many ants, crushing a total of over 200. I complained to the reception, but was told that it was not the hotel's fault but the guests' own lunches, drinks, etc. However, since the situation was that way as soon as we entered the room in the first place, the cleaning - killing insects was not thorough.
We were told to return to our original room on the last day of our stay and had to pack our suitcases again, which made it even more complicated. Also, the original room was not ready and we were forced to stay out of the room, which we had planned to relax in.
I will never stay there again.