Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jessica, We're sorry to hear that your experience didn't meet your expectations. If you have any specific feedback to share, please reach out to us so we can address any issues you encountered during your stay. We value your input and strive to improve for all our guests.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Darin,We are amped to hear that you had a wonderful stay with us! We look forward to welcoming you back again soon for another fantastic experience.
par un voyageur
5 star
Publié le 10 oct. 2024 sur HotelsStill 5 stars although when we walked in the toilet was running but we fixed that. Other than listening to it “fill up” randomly thru out the night. And I got a splinter in my foot. First room ever to not have carpet. The hardwood look was cool…but would have preferred carpet floors
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Charlene,Thank you for sharing your feedback with us. We appreciate your positive rating despite the challenges you encountered during your stay. Your insights on the room features are valuable for future improvements. Should you have further concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kevin, We appreciate your feedback and regret to hear that your experience did not meet your expectations. We take all guest comments seriously as we strive to continuously improve our services. Should you have any further concerns, please do not hesitate to reach out to our management team directly. Your input is valuable to us as we work towards enhancing our guest experience.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The room had blood stains on the wall begins the door & mold growing in the shower . Yes I told the front desk pictures & no compensation . Others wise a nice room & updated .
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Shelly,We appreciate your feedback on your recent stay with us. We regret to hear about the concerns you encountered in your room. Our team will investigate this matter further to ensure all our rooms meet our high standards of cleanliness. Thank you for acknowledging the overall comfort and modern amenities we provide.
par un voyageur
Fair rate
Publié le 3 oct. 2024 sur HotelsClean, comfortable, convenient
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Donald,We are pleased to hear that you found our hotel clean, comfortable, and convenient. Your feedback is extremely valuable to us, and we appreciate you taking the time to share your experience. We hope to welcome you back again in the future.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Julio,We are amped to hear that you had an excellent experience at our hotel! We hope to welcome you back soon for another fantastic stay.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
They have some pest that eed to be taken care of.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Carrie, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
We were not impressed with the breakfast. Choices were very slim & they did not keep it stocked until someone asked even though the breakfast time was not over.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Delanna,We appreciate your feedback regarding your breakfast experience and will ensure it is shared with our team for further review and improvement. Our aim is always to provide a satisfying dining experience for all guests throughout their stay.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Staff is kind, and place was clean. Breakfast was good!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Victoria,We appreciate your positive feedback regarding our staff's friendliness, cleanliness, and breakfast offerings. We strive to provide a pleasant experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.
