Note fondée sur 295 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Danene J Shiffer, Gestion de l’hôtel
I apologize for any inconvenience you had during your stay. Unfortunately you did not elaborate as to what exactly went wrong.
par un voyageur
No coffee maker in room/no continental breakfast
Publié le 12 déc. 2023 sur HotelsHighly disappointed, because there was no free, continental breakfast. That being said, there was no coffee maker in the room. I would’ve thought if there was no continental breakfast at least they would have coffee makers in the room, but they didn’t even offer that was highly disappointed because of that, almost everybody has a coffee drinker they probably rinse motel room. Was satisfied, because could not get the hot water on.
Commentaires de Gestion de l’hôtel
16 déc. 2023 par danene j Shiffer, Gestion de l’hôtel
I apologize for any inconvenience you incurred during your stay. I will definitely talk to upper management regarding your issues
par un voyageur
Good deal
Publié le 18 nov. 2023 sur HotelsI was only in town for one night and didn't need anything fancy. The room was updated and clean. The surroundings were not the best but no concerns for my personal safety. Would definitely stay again for the price.
Commentaires de Gestion de l’hôtel
19 nov. 2023 par Danene J Shiffer, Gestion de l’hôtel
Thank you for your response. We look forward to you visiting again
par un voyageur
Publié le 17 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Danene J Shiffer, Gestion de l’hôtel
Thank you for your review. I hope to see you again when traveling to Oklahoma City
par un voyageur
Publié le 15 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Danene Shiffer, Gestion de l’hôtel
Thank you for your review. If there was anything we could have done to make your stay more enjoyable please let me know
par un voyageur
Everything was okay except the bed was broken on l
Publié le 15 nov. 2023 sur HotelsCommentaires de Gestion de l’hôtel
15 nov. 2023 par Danene Shiffer, Gestion de l’hôtel
Thank you for your review. I did check the bed in the room you were in and found that it is in fact not as firm as it should be. We will be taking care of that immediately
par un voyageur
Coffee makers
Publié le 5 nov. 2023 sur HotelsWasn't happy that there wasn't a coffee maker in room or breakfast in the mornings.
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Danene.Shiffer, Gestion de l’hôtel
I apologize for the inconvenience of no coffee pot or breakfast with our hotel. We do however have coffee available 24 hours
par un voyageur
Publié le 4 nov. 2023 sur Expedia
Bed warn out, no stoppers in bathtub or sink, hair dryer usless as outlet burnt out. Difficult door entry with card.
Commentaires de Gestion de l’hôtel
4 nov. 2023 par Danene Shiffer, Gestion de l’hôtel
I apologize for the problems you encountered during your stay. I was not aware that you were not happy and would have loved an opportunity to resolve these issues while you were here. If the front desk had known you were not happy with the room we would have changed your room immediately
par un voyageur
Don't recommend this hotel.
Publié le 29 oct. 2023 sur HotelsThe worst hotel we have been in. They charged us $50 for an unknown deposit. Damage on the walls and rude night receptionist. The key cards were constantly having issues. There was a hole in the first room and it smelled of smoke. Damage to the heating unit in the second room we were moved to. No coffee pot in the room as advertised and was giving a rude look when we mentioned it.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par danene shiffer, Gestion de l’hôtel
I apologize for the issues you incurred while staying with us I will speak with my staff in regards to your complaints
par un voyageur
Publié le 24 oct. 2023 sur Expedia
I liked my stay because it was comfortable and quiet.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Danene Shiffer, Gestion de l’hôtel
Thank you for your review. Hope to see you again when in Oklahoma City
