Ratings based on 953 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
Amazing! Probably
Comment from Hotel Management
Aug. 28, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
Thank you for the positive review! We hope to see you again soon.
by A traveller
Anniversary Trip
Posted Aug. 23, 2024 on HotelsOutstanding customer service. Front desk and valet service very welcoming and efficiently helpful. Everything was top notch. Location of hotel was terrific
Comment from Hotel Management
Aug. 28, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
I'm so happy you had such a wonderful experience! I am proud of my staff for the level of hospitality they display every day, so I am happy this came through for you. We hope to see you again soon!
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
Thank you for the positive review! We hope to see you again soon.
by A traveller
Posted Aug. 16, 2024 on Expedia
It was clean and staff was always friendly.
Comment from Hotel Management
Aug. 17, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
Thank you for the kind words and positive review! We hope to see you again soon.
by A traveller
Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
Thank you so much for the positive review! We hope to see you again soon.
by A traveller
Posted Aug. 11, 2024 on Expedia
Comment from Hotel Management
Aug. 17, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
I am so sorry that your experience was less than perfect! Please let me know if you have any feedback so we may improve on future guest experiences.
by A traveller
Posted Aug. 10, 2024 on Expedia
This property is beautiful. Our room was spacious, clean and well appointed. We were in town for a concert at Paycom Center. We walked just 3 or 4 blocks to the venue. There were lots of beautiful photography spots, an outdoor space and restaurant on site. I took teenage granddaughters for the night. The hotel was full of Olivia Rodrego fans. It was a great place with lots of concert energy.
Comment from Hotel Management
Aug. 12, 2024 by Colcord Staff, Hotel Management
Thank you for sharing such a wonderful review of your recent stay with us! We're delighted to hear that you and your granddaughters enjoyed our property, especially during such an exciting time. It’s great to know that our location made it easy for you to attend the concert at the Paycom Center and that you appreciated the beauty and amenities we offer on-site.We’re thrilled that you found your room spacious, clean, and well-appointed. Creating a welcoming and comfortable environment for our guests is our top priority, and we're glad that you experienced just that. The energy from the concert fans certainly adds a special vibe to the hotel, and we’re pleased that it contributed to your overall enjoyment.We hope to welcome you back for another memorable stay in the future!Warm regards,
by A traveller
Posted Aug. 8, 2024 on Expedia
The hotel is beautiful. We were able to walk our dogs at the beautiful gardens across the street. We knew about the mandated valet parking so it was no issue for us, we just pulled over and planned what bags we were taking out the car before we got there. We ordered room service and my only issue is that i found out after i paid they didnt have the lobster i ordered......not sure about the price difference or not, i was too tired to ask and a part of the order was missing. We didnt complain about it though because it was just the fries. But our King suite was beautiful and the food from the Flint restaurant really is outstanding. The Valet staff is super nice and professional.....i would definitely visit again.
Comment from Hotel Management
Aug. 8, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
Thank you for the positive review and kind words about our property and staff! I am so sorry to hear about the room service issue and will absolutely pass that along to Flint management to figure out what went wrong. I'm glad it did not take away from your overall experience. We hope to see you again soon!
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 8, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
Thank you for the positive review! We hope to see you again soon.
by A traveller
Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Bobby Cather, Guest Services Manager, Hotel Management
I am so sorry to hear about your negative experience at the Colcord. If you have any additional feedback, do not hesitate to reach out.
