Note fondée sur 452 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour très agréable
Publié le 29 avr. 2018 sur HotelsTrès positif
par Jean-Louis
Bon hotel
Publié le 14 mai 2017 sur HotelsHôte lpratique près de l'autoroute
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Susie Early, Gestion de l’hôtel
Thank you so much for the review We’re thrilled to hear that you enjoyed your stay with us. It was a pleasure having you, and we hope to welcome you back soon for another memorable experience.
par un voyageur
Decent
Publié le 23 sept. 2024 sur HotelsThe beds were comfortable. The rooms were clean. The breakfast was wonderful. The property is safe. It is an older property that shows a lot of wear and tear but it isn’t bad.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Susie Early, Gestion de l’hôtel
Thank you so much for your thoughtful review! We’re thrilled to hear that you enjoyed the comfortable beds, clean rooms, and wonderful breakfast. We appreciate your feedback about the property’s age; we're continuously working to maintain and improve our facilities. We hope to welcome you back soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Susie Early, Gestion de l’hôtel
Thank you for sharing your experience with us. I’m truly sorry to hear that your stay did not meet your expectations. We strive to provide our guests with the best possible experience, and it’s disappointing to learn that we fell short. We value your feedback and hope to have the opportunity to welcome you back in the future for a much-improved stay.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The property smelled so bad I couldn't even stay and then I have to fight my credit card company to get the money back. Its old raggedy hasn't been updated in forever. It looks like the pictures
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Susie Early, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience at our hotel. Your comments are concerning, and I want to assure you that we take them seriously.Firstly, I apologize for the issues you encountered with the cleanliness and condition of the rooms. This is certainly not the standard we strive to maintain. I’m particularly concerned about the smell you mentioned and will be looking into this immediately to ensure it is addressed.We are currently in the process of upgrading our facilities and improving our maintenance protocols. I appreciate you bringing these matters to our attention, as they help us to continue improving our services and guest experience.Thank you again for your feedback. We hope to have the opportunity to provide you with a much better experience in the future
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Está bien el hotel las cama muy a gusto pero la limpieza no estuvo bien no tenía papel de baño el día que llegamos y avía pelos en el piso del baño
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Susie Early, Gestion de l’hôtel
¡Hola! Gracias por tomarte el tiempo de dejarnos tu opinión. Nos alegra saber que encontraste las camas cómodas. Lamentamos mucho escuchar sobre los inconvenientes que mencionas con la limpieza y la falta de papel higiénico. Esto no cumple con nuestros estándares y ya estamos tomando medidas para asegurar que no vuelva a ocurrir. Apreciamos tus comentarios y esperamos tener la oportunidad de ofrecerte una mejor experiencia en el futuro.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Television did not work, some lights did not work, and there was a roach running around. The staff was great even though there was obly one person there to take care of everything.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Susie Early, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the issues you encountered during your stay. It’s disappointing to know that the television and lights were not functioning properly, and that you experienced an unwelcome guest in your room.Please rest assured that we take these matters seriously. Our team is already working to address these concerns to ensure a more comfortable experience for our future guests. On a positive note, I’m glad to hear that our staff made a positive impression despite being short-handed.We appreciate your understanding and patience, and we hope you’ll give us another opportunity to provide you with a better stay in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
The hottub suite is the nicest I've ever seen. The tub is huge!
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Susie Early, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the hot tub suite and found it to be the nicest you’ve ever seen. We take great pride in creating a space that's both luxurious and comfortable, and it’s wonderful to know that it exceeded your expectations. We hope to welcome you back soon for another relaxing stay!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Susie Early, Gestion de l’hôtel
Good morning ,Thank you so much for taking the time to leave us a review and for the positive feedback! We’re delighted to hear that you enjoyed your stay with us .
