Note fondée sur 706 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
It was terrible. It was dirty. The customer service at the front desk by one service lady was not very pleas. She was quite rude. She had long nails did not smile and look like she was just over her day.
par un voyageur
Publié le 24 août 2024 sur Expedia
This Courtyard is maintained ok, kept clean, but is quite minimalist. There is no free coffee in dining room in the morning, room amenities are small and sparse, but the friendly staff is quite happy to give you any extra soaps, towels, etc. For the price, I will compare other hotels for my next stay.
par un voyageur
Publié le 18 août 2024 sur Expedia
Coming and going to room smelled like pot big time in hallway
par un voyageur
Not so great
Publié le 3 août 2024 sur HotelsSmelly room
Stains on the walls
par un voyageur
Publié le 1 août 2024 sur Expedia
Nothing
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Nice stay
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Comfortable, quiet and clean.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
This property is older and it is obvious. It’s in a great location though and worked perfectly for our travel. Staff is very friendly. Only on-property meal options are a Starbucks with irregular hours. Lots of restaurants and shopping nearby.
par un voyageur
Okay with some Drawbacks
Publié le 11 juill. 2024 sur HotelsMy recent stay at the Courtyard Marriott Northwest in Oklahoma City was a mixed experience. Stephanie at the front desk made a fantastic first impression with her welcoming and friendly demeanor. Despite the hotel being extremely short-staffed, she was knowledgeable and accommodating, ensuring we felt well taken care of during our stay.
The lobby was a highlight, featuring a nice, open, and modern design that created a pleasant atmosphere. However, the condition of the carpet throughout the hotel left something to be desired, as it was in need of either replacement or a deep clean. The beds were okay, but it's clear that they are nearing the end of their lifespan and will soon need new mattresses for optimal comfort.
The hotel's location is convenient, being close to the Oklahoma City Zoo and the Science Museum.
Additionally, it's within walking distance of Chick-fil-A and McDonald's, which is handy for quick meals.
One significant drawback was the ice machines, almost all of which were out of order during our stay. This was quite inconvenient and detracted from the overall experience.
Overall, while the Courtyard Marriott Northwest has some positive aspects, particularly the excellent service from staff like Stephanie and the modern lobby, it also has areas that need attention, such as the carpet and mattresses. The location is great for visiting nearby attractions, but improvements are needed to make it a more comfortable stay.
par un voyageur
Publié le 29 juin 2024 sur Expedia
