Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Great staff, good access, clean and neat
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Took my money and cancelled my stay
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Staff are friendly and very helpful; location easy to access, quiet, clean and neat premises
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our staff friendly and helpful, and that you appreciated the easy access, quiet environment, and clean, neat premises. Your positive feedback is much appreciated, and we look forward to welcoming you back for another great stay!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
We didn’t get to stay there. There were no lights! Horrible. We had no money for another room and they didn’t try to accommodate us. And we had a child with us. Horrible services.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We’re very sorry to hear about the issues you faced with your stay. It’s unacceptable that you encountered such problems, especially with no lights and lack of accommodation. We understand how frustrating this must have been, particularly with a child. Your feedback is crucial, and we will address these concerns with our team to prevent similar situations in the future. Please reach out directly if you’d like to discuss this further or if there's any way we can make it right.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great staff and service, good location, easy access, clean and neat rooms and surroundings.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Great staff, clean and neat, good facilities
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
par un voyageur
Publié le 31 août 2024 sur Expedia
I had a very comfortable stay
Commentaires de Gestion de l’hôtel
31 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
It was okay for just to stay
Publié le 30 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
31 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
