Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Customer Service, Gestion de l’hôtel
Eric, thank you for staying with us at Holiday Inn Express & Suites Oklahoma City Dwtn - Bricktown, an IHG Hotel. We're thrilled you had a positive experience, and we hope to welcome you back soon!
par un voyageur
Publié le 1 janv. 2025
Commentaires de Gestion de l’hôtel
2 janv. 2025 par Customer Service, Gestion de l’hôtel
Jacob, we’re thrilled you enjoyed your stay at Holiday Inn Express & Suites Oklahoma City Dwtn - Bricktown. Thank you for choosing us, and we hope to welcome you back soon!
par un voyageur
Publié le 26 nov. 2024
Very friendly staff and clean room.
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Customer Service, Gestion de l’hôtel
Carl, we are thrilled you enjoyed your stay at Holiday Inn Express & Suites Oklahoma City Dwtn - Bricktown, an IHG Hotel. Our team members take great pride in ensuring guests feel welcome and comfortable, and we hope to see you again soon!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Customer Service, Gestion de l’hôtel
Joy, we're thrilled to know you had a great experience at Holiday Inn Express & Suites Oklahoma City Dwtn - Bricktown. We work hard to make each guest’s stay memorable, and it’s wonderful to hear that our efforts left a positive impression. Looking forward to welcoming you back for another exceptional stay!
par un voyageur
Right location
Publié le 17 oct. 2024 sur HotelsThe young lady at the front desk was not very friendly during my check in, however was very chatty with the men ahead of me in line. She did eventually get me checked in & closer to the actual room I reserved online. I had requested my king room to be on the top floor away from the elevator and she told me due to my late checkin at 4:00 PM the only room she could give me was on the bottom floor, I balked a little over that & then she put me on the 2nd Fl away from elevator. Room was large, and quiet, however the bed and pillows were not.
Bathroom shower and surrounding walls had mildew and pink slime on them. The floor of the shower did not look clean either.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Customer Service, Gestion de l’hôtel
Greetings, we appreciate you taking the time to share your experience and sincerely apologize for the issues encountered. It's disappointing to hear that the room didn’t fully meet expectations, and that the check-in interaction felt inconsistent. Our team strives to accommodate special requests as closely as possible, and we’re sorry for any inconvenience with the room assignment. Your feedback regarding the room’s cleanliness has been shared with our team to address these concerns promptly, as maintaining a spotless and comfortable environment is our priority. Thank you for bringing this to our attention, as it helps us improve for all our guests.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Customer Service, Gestion de l’hôtel
Robyn, thank you for staying with us at Holiday Inn Express & Suites Oklahoma City Dwtn - Bricktown. We're delighted you had a wonderful experience.
par un voyageur
never again
Publié le 14 oct. 2024 sur HotelsThe hotel is overpriced and has no parking. Patrons are expected to use and pay for public parking in the area and does not have accommodations for handicapped access. Staff was less than helpful. This is really just a Days Inn with an over inflated opinion of itself.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Customer Service, Gestion de l’hôtel
George, the experience described is not what we aspire to provide. Parking arrangements and accessibility are very important, and continuous improvements remain a priority. The team is continually refining services and appreciates your input.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Great place, perfect location, super clean and the staff were lovely.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Customer Service, Gestion de l’hôtel
Megan, it’s wonderful to hear you had a great time at Holiday Inn Express & Suites Oklahoma City Dwtn - Bricktown, an IHG Hotel. The team is thrilled to know you enjoyed the location and cleanliness of our property.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
We arrived earlier than the standard check in time, but the lady at the front desk was very accommodating and got us a room and helped us find nearby local things to do.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Customer Service, Gestion de l’hôtel
Dan, thank you for staying with us at Holiday Inn Express & Suites Oklahoma City Dwtn - Bricktown. We're delighted to hear our team members were able to assist you with an early check-in and local recommendations. We look forward to welcoming you back soon!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the perfect rating, Eduard! We can't wait to see you again soon for another amazing experience at Holiday Inn Express & Suites Oklahoma City Dwtn - Bricktown, an IHG Hotel. Have a great day!
