Note fondée sur 197 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
CAFARDS
Publié le 25 mai 2023 sur HotelsUne chambre infestée de cafard nous n avons pas passé la nuit ,nous avons changer d'hôtel ,il nous ont dit d'annuler que nous serons rembourser nous navaons jamais étés rembourser
Commentaires de Gestion de l’hôtel
7 juin 2023 par Brand Experience Team, Gestion de l’hôtel
Salut Essid,Après avoir lu votre avis, nous sommes déçus d'apprendre que nous n'avons pas répondu à vos attentes. Nous essayons constamment de nous améliorer afin de fournir la meilleure expérience client possible, nous apprécions donc votre honnêteté.En attendant, nous examinerons ces problèmes et ferons de notre mieux pour les résoudre. Merci encore pour votre temps, et nous espérons vous revoir bientôt.Lilith#Team6
par un voyageur
Publié le 21 sept. 2024 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Excellent customer service.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Priscilla,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We were told we were getting a non-smoking room. We checked in late and knew, right away, that there had been smokers in the room, but we were too tired to deal with it. We turned the AC on and turned up the fan, then basically only slept in the room. But on any other stay we would have asked to change rooms. We also spilled some ice on the floor and I used a washcloth to clean up the water, The cloth was literally black from cleaning the floor. Since it is tile, mopping should be done every time the room is cleaned, just as you would vacuum.
On the other hand, the bathroom and sink areas were clean, the tub was clean, and the beds were clean. Be sure to read the amenities available as there is no shampoo, lotion, tissues, or hairdryers in the room.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Margaret,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
par un voyageur
Publié le 13 sept. 2024 sur Hotels
par un voyageur de Bartlesville
Publié le 3 sept. 2024 sur Expedia
Cops surrounded the place it is dirty elevators don't work noisy would not recommend it to anyone
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Christy, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 1 sept. 2024 sur Expedia
great
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dyrreco, Thanks for your review, we really appreciate the support. Natalie #Team6
par un voyageur
Publié le 30 août 2024 sur Expedia
This owner really needs to let those with dogs to not be able to stay in any room. These people have run down the property with urine in every hallway, dog poop in every hallway, drug deals and open prostitution on 2 floors front and back.
Save some smoking rooms for CLEAN GUESTS.
Also why are you not investing in roach and bed bug pest control services??! If you’re going to keep accepting them then invest in controlling the pests at least.
Also the deposit is unnecessary when it’s a roach motel.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Krystal,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Eurell, Thank you for the perfect rating! Natalie #Team6
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Eurell, Thank you for the amazing rating! Natalie #Team6
