Note fondée sur 955 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Recordo Rediresponse Specialist, Gestion de l’hôtel
Hey David,Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Mark, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN OKLAHOMA AIRPORT - I-40 W/FAIRGROUNDS and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur de yukon
Publié le 14 oct. 2024 sur Expedia
Too many homeless people all around the property safety issues
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Tobin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. I'm sorry to hear that your stay fell short of your expectations due to the homeless persons you stated you encountered. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear Crystal,The team and I at the Red Roof Inn Oklahoma Airport - I-40 W/Fairgrounds appreciates your 10/10 score. At Red Roof, our goal is to provide guests with positive experiences and we are proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Please know that we value as our guests and appreciate your feedback.Thank you again for your feedback and we would love to host you again in the future.Sincerely,Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Properties room was goodhowever there was a fly problem that i codnt figure out jow they were always in the room. To include my wife and i could barely het anywhere due to individuals loitering in the stairwell and blocking the stairs for customers. These individuals were not even habe a room yet continued þo add to the unpleasing environm3.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Matt,I appreciate you sharing your feedback following your stay at the RED ROOF INN OKLAHOMA AIRPORT - I-40 W/FAIRGROUNDS. I was saddened to read that your stay fell short of your expectations due to the insects and all the concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Terrible experience
Publié le 6 oct. 2024 sur HotelsTerrible. Junkies everywhere. People screaming. Burn holes in the bedding. Non smoking room smells like an ashtray. laundry mat is in the hotel nextdoor. It feels like you're going to wake up to all your belongings in your car missing. I do not recommend this spot. It's trash.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Joshua,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN OKLAHOMA AIRPORT - I-40 W/FAIRGROUNDS. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the odor you encountered and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Mirna, The staff at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Allen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OKLAHOMA AIRPORT - I-40 W/FAIRGROUNDS and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Tianna, for taking the time to write a review of your stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 9/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Expedia
