Note fondée sur 215 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Rebecca, Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. If there are any areas where we can improve or if you have any suggestions for us, please do not hesitate to share them. Your feedback helps us ensure that we meet and exceed your expectations. Many thanks once again, and we look forward to your next visit.Kaur J. #team6
par un voyageur
Publié le 30 juill. 2024 sur Hotels
The pool was non-functioning and the place had roaches.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay.Once again, we extend our sincerest apologies for any inconvenience caused.Natalie #Team6
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Studio 6 Midwest City, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Studio 6 Midwest City, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Advertised an out door pool which wasn’t open. Room dirty. Had to ask for clean towels. No housekeeping for four days
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Patricia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Candy,Thank you for the perfect rating!! Maz K.#Team6
par un voyageur
Horrible stench room
Publié le 29 juin 2024 sur HotelsThe refrigerator doesn’t work. My food is all spoiled. I told the staff & they denied it! The room was a smoking room in the past. The intensive stench permeated to my hair, clothing & bags. All the lamp shades are broken. The kitchen area with very poor lighting. I couldn’t leave because I work nearby. I paid for the entire week.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joseph,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Studio 6 Midwest City, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 7 juin 2024 sur Expedia
There were ants in the ketchen, roaches in the whole place, dingie paint with a dirty bathroom door. I feel we should get a refund. The pool was not working which was one reason we wanted to stay, our grandson want to swim, and we are on special diets, so i wanted to cook our meals. No handicap bars in the bathroom, which would have been nice for my husband. We were visiting our granddaughter and seeing were she lived.wont stay there again.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Luana, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6
par un voyageur
Publié le 2 juin 2024 sur Hotels
My experience was great… all except the bed, it was very uncomfortable…
Commentaires de Gestion de l’hôtel
3 juin 2024 par Studio 6 Midwest City, Gestion de l’hôtel
Thank you for stay with us, and sorry for bed we will try to do something about bed.Hope see you againThank you
