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Mercure Olbia Hotel & SPA

4.0 star property
4-star spa hotel near Basilica of San Simplicio

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Photo gallery for Mercure Olbia Hotel & SPA

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Seasonal outdoor pool, open 9 AM to 7 PM, pool umbrellas, sun loungers
Terrace/patio
Suite, 1 Double Bed (Eclipse Suite) | Living area
Suite, 1 Double Bed (Eclipse Suite)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Spa
  • Pool
  • Breakfast available

Explore the area

Map
Via Puglie Snc, Olbia, SS, 7026
  • Basilica of San Simplicio
    ‪9 min walk‬
  • National Archaeological Museum of Olbia
    ‪17 min walk‬
  • Port of Olbia
    ‪4 min drive‬
  • Olbia (OLB-Costa Smeralda)
    ‪10 min drive‬

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Privilege, Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Eclipse Suite)

Suite, 1 Double Bed (Eclipse Suite)

Suite, 1 Double Bed (Eclipse Suite)

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

About the area

Olbia

Central Olbia getaway .Within a 15-minute walk of the hotel, you'll find Basilica of San Simplicio and Fausto Noce Park. Church of San Paolo and National Archaeological Museum of Olbia are also within 2 miles (3 km).

What's nearby

  • Basilica of San Simplicio - 9 min walk - 0.8 km
  • Fausto Noce Park - 12 min walk - 1.0 km
  • National Archaeological Museum of Olbia - 17 min walk - 1.5 km
  • Port of Olbia - 4 min drive - 3.0 km
  • Pittulongu Beach - 19 min drive - 8.1 km

Getting around

  • Olbia Station - 11 min walk
  • Costa Smeralda Airport (OLB) - 10 min drive

Restaurants

  • ‪Red Lyon - ‬12 min walk
  • ‪Bar Dolce Vita - ‬7 min walk
  • ‪Nottambulando - ‬10 min walk
  • ‪Trattoria La Vecchia Olbia - ‬3 min walk
  • ‪Cafe max - ‬4 min walk

About this property

Mercure Olbia Hotel & SPA

4-star spa hotel near Basilica of San Simplicio
Mercure Olbia Hotel & SPA offers its guests a full-service spa, a health club, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Olbia Hotel & SPA. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Olbia hotel.

  • 118 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2010
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Mercure Olbia Hotel & SPA offers 118 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Hermaea has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Health club
  • Mountain biking
  • Scooter/moped rentals
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number IT090047A1000F1858

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermaea
Hermaea Olbia
Mercure Hermaea
Mercure Hermaea Hotel
Mercure Hermaea Hotel Olbia
Mercure Hermaea Olbia
Mercure Olbia
Mercure Olbia Hermaea
Olbia Hermaea
Olbia Mercure
Mercure Olbia Hermaea Hotel Olbia
Mercure Olbia Hermaea Sardinia
Mercure Olbia Hotel
Mercure Olbia Sardinia
Mercure Olbia
Mercure Olbia & Spa Olbia
Mercure Olbia Hotel & SPA Hotel
Mercure Olbia Hotel & SPA Olbia
Mercure Olbia Hotel & SPA Hotel Olbia

Mercure Olbia Hotel & SPA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 181 out of 524 reviews
Rating 8 - Good. 212 out of 524 reviews
Rating 6 - Okay. 85 out of 524 reviews
Rating 4 - Poor. 35 out of 524 reviews
Rating 2 - Terrible. 11 out of 524 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room wasn’t in the best condition. Mould all over the bathroom ceiling and into the bedroom. The air conditioning was broken. In fairness, manager tried to fix it but it wouldn’t circulate round the room. Distances are accurate to key sites within city.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 2 nights in Aug 2024

6/10 Okay

J

Disliked: Property conditions & facilities, room comfort
Book elsewhere
The hotel has some new suites; and some 80s suites. Unfortunately we didn’t check the photos well enough and ended up in the 80s. An uncomfortable bed, no where to sit except a broken chair, a bathroom with cracked tiles and a tiny square shower. So if you get room 134 ask to move. Don’t even start me with breakfast- everything comes out a packet. Not a fresh fruit juice or a good cup of coffee in sight! We paid €800 for 4 nights which is outrageously over charged for the standard.
Stayed 4 nights in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has everything needed for a few days accommodation. Pool area is good, breakfast excellent, rooms were comfy and air conditioning made it cool on very hot days. The area is not great but only five mins walk to old town, shops and restaurants. Staff were efficient and very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deivid, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel is a short walk to the center and very close to the train station and many buses stop about 2 blocks away. Room was comfortable and great size. The pool was nice but closes too early because they serve dinner by it. Would stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlo

Stayed 1 night in Aug 2024

4/10 Poor

JEFF

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
False advertising
AC was not working and it was hot and humid. Could not relax. Repeatedly asked but they could not correct it. No kettle in the room No mini bar in the room Bar/cafe bar in the lobby not open Cracked tiles and toilet seat NOT 4-star Do Not Stay Here
Stayed 2 nights in Jul 2024

2/10 Terrible

Adiki, London

Disliked: Staff & service
Unhelpful and unfriendly staff especially reception staff.
Stayed 7 nights in Jul 2024

6/10 Okay

Robert

Stayed 1 night in Jul 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Van Charles

Stayed 1 night in Apr 2024

8/10 Good

Vladimir, Norwich

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Cristina

Stayed 1 night in Jul 2023

6/10 Okay

Lee

Liked: Cleanliness, staff & service
The property is a bit tired. The walls were paper thin so you could hear the neighbouring room very clearly. Our key didn’t operate the electrics in the room and we had to call to get it repaired everyday during our stay. Our shower was broken and not repaired during our stay. We asked reception to book a taxi for us and a 4 mile trip cost us 32 euro. Staff were friendly. Nice pool.
Stayed 4 nights in Jun 2023

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Edward

Stayed 2 nights in May 2023

8/10 Good

Bruno

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, good location, great free parking availability. Bathroom could have been renovated, but nothing too bad. Limited food availability at the restaurant. Good breakfast.
Stayed 7 nights in Sep 2022

2/10 Terrible

Raymond

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel standard was absolutely terrible. Clearly old and breaking down. The two main troubling problems we experienced are: - checkin and breakfast staff were rude. - shower drainage in our room was blocked and overflowed our entire bathroom floor after 1 minute of showering. Other minor thing a such as broken elevator buttons, key card entering the room was faulty.
Stayed 1 night in Aug 2022

2/10 Terrible

david

Travelled with family
Disliked: Amenities, property conditions & facilities
Looks like was made with lego blocks. Carpets old and dirty, run down. Maybe spa ok but the rest is cheap and ugly. It is located in the middle of an a run down residential area and has no view of anything. Nothing as you would expect from the pictures.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Leandro

Travelled with group
Liked: Cleanliness, property conditions & facilities
Catfishing
While I was searching for a hotel in Olbia one photo got my intention. An amazing beautiful indoor pool from Mercure. That was my main reason to pick Mercure rather any other hotel. After my check in I decided to chill a bit at the indoor pool before go for dinner, for my surprise this pool isn’t available for all the guests! If I wanted to use it, I have to pay €18 and use only for 2 hours! They told me this pool isn’t part of the hotel, however, it’s on - 1 floor. Okay, let’s pretend that’s not part of the hotel. Why use this pool as main picture here on Hotels.com? Why there’s no info on my booking about this pool rules? I felt cheated and I don’t have intentions to be guest of any other Mercure in my life.
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just don’t do it.
Beds hard. Old. Dated. Wires from tv. Sheet not cover. Dirty shower. Even my nans furniture is more up to date. Views of a building site and train track. 220 quid for a 2 star at bed.
Stayed 1 night in Aug 2020