Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
Sometimes we read the comments before renting, and we believe they are exaggerating. but no, everything that is written about this house is true
par un voyageur
Prêt de tout
Publié le 27 juin 2024 sur HomeAwayMagnifique endroit, très spacieux
par un voyageur
Week-end
Publié le 27 oct. 2024 sur HomeAwaySa sentais beaucoup l’humidité
par un voyageur
Great house, safety concerns not taken seriously
Publié le 23 août 2024 sur HomeAwayHouse its self was great, close to the boardwalk, clean, sleeps 16 comfortably but unfortunately we had a major safety issue during our stay. The second morning of our stay a massive tree fell almost crushing my family members having coffee outside. Luckily they heard the tree cracking and acted fast and jumped up and ran. Luckily no one was hurt but they were very shaken up after this. The property management Vacasa was immediately notified and they were very apologetic but were not comprehending the seriousness of the situation. Aside from the tree almost killing my family members, a good portion of the yard was unable to be used. I asked Vacasa for some sort of refund, accommodation or compensation and have gotten the biggest run around and actually just have been ignored on my request to this day. They wanted to send a tree service company out to clean up but I requested them not to bc I didn’t want machinery and chainsaws disrupting our stay further. That request was also ignored and we had an afternoon of yard clean up by a tree service company. The tree service associate said many trees were unsafe and that the trees haven’t been properly pruned which likely led to the tree falling. Aside from the safety concern here, it’s also concerning that Vacasa ignores requests and minimizes concerns. Maybe it would have been better is could have contacted the owner directly but that was not an option. It’s too bad bc I really liked the house itself and the location.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Krystal, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.
par un voyageur
OOB
Publié le 15 juill. 2024 sur HomeAwayHouse was clean. The trash in the yard was over turned and spilling everywhere when we got there and there was a ton of it but it was picked up within 2 hours of us being there. Comfy house, cute. We couldn’t use the back deck there are holes in the deck covered by carpets. Great location overall we had a great family vacation with two families.
par un voyageur
Dirty, humid, moldy house and terrible communication
Publié le 7 sept. 2021 sur HomeAwayWe rented this for a group of 11 girls over Labor Day weekend. The week leading up to our trip we sent a message to the host with a few basic questions about the house. It seems like the host has outsourced property management to another company, but the company doesn’t really know anything about the house or the location as they weren’t able to tell us basic things like if the house had enough towels for everyone and if we were allowed to park on the street. Fast forward to our actual stay, upon entering the house we noticed: little fruit flies and spiders everywhere, a cracked toilet seat, and extremely uncomfortable beds. The worst part, which is also a health hazard, was the mold and mildew everywhere. The humidity in the house is so high, our towels wouldn’t dry overnight. The only positive thing is the location, just a 10 minute walk from the beach and pier. Will not be coming back.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, Jennifer. We are so glad you enjoyed the location of this home but are so sorry for the details that prevented this from being a perfect stay. We have made our local team aware of your concerns regarding mold and mildew in the home. Upon inspection, no mold or mildew was found. In some areas of this home, there is previous water stains present and while it may appear as active mold or mildew it is not. We appreciate your feedback and we hope to host you again soon.
par un voyageur
You can’t smell through photos…
Publié le 27 juill. 2021 sur HomeAwayThe living room, dining room and kitchen areas are ideal for family gatherings. It’s location is just a short walk to the pier, fair and stores. Unfortunately the bedrooms in the back had a musty/mold type of smell that just wouldn’t go away and one bedroom has no windows so at night it would get very warm (there’s no AC).