Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Candiac
Publié le 14 oct. 2022 sur Expedia
The room was very spacious, with a nice fire place. Very quiet also. Nice views, directly on the marina. But I have to say that the beds are sloping, and the pillows are so unconfortable (too firm) that the entire family slept without any.
Commentaires de Gestion de l’hôtel
14 oct. 2022 par General Manager, Gestion de l’hôtel
Dear Pascale,While we are sorry to hear the bed did not meet your needs, and we will be looking into the issue, we are thrilled that you had a wonderful stay overall. Should your travels bring you back to the area, we hope you choose Saybrook Point Resort & Marina for your stay again.Chris Bird, General Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Property and amenities were great, great restaurants and bars.
For the price of the rooms the hotel should offer you bottled water and not charge $5.25.
Also they had coffee for the guests but only until 8:30 am.
Would be nice if they extended it to 11am.
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Nicholas, thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our property, amenities, and the nearby dining options. We appreciate your suggestions regarding the bottled water and coffee service. Your comments are invaluable in helping us improve our guest experience. We will review these points with our team to explore potential enhancements. Thank you again for your input, and we hope to have the opportunity to welcome you back in the future. Urvashi P.
par un voyageur
Unexpected gem just need less kid hours
Publié le 16 août 2024 sur HotelsThis is a very beautiful resort sitting right on the water with an attached marina. Food was delicious and service wonderful throughout the property. Our room's balcony overlooked the front entrance which was decent despite not being water front. The luxury room was very spacious!! There were some minor upgrades to be done in the bathroom but overall, a charming, quiet and relaxing room. Spa service was excellent and the spa was very relaxing! My main critique for this place is to designate kids hours at the pools. When you're spending a lot of money on a resort and amenities, its off putting to constantly have kids screaming at the pool all day/night even until 10pm. There needs to be adult only time. Bc the pools are attached to the spa as well, the relaxation factor goes down to zero after your service. I also feel that little children should never be allowed in the hot tubs. Other than that, a very friendly, picturesque place to stay in a little quaint Connecticut town!
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Guest, thank you for sharing your thoughtful feedback! We’re thrilled to hear you enjoyed the beautiful setting, delicious food, and relaxing spa services. We’re also glad you found our luxury room spacious and charming. We appreciate your comments about the pool area. Your suggestion for designated adult-only hours and restrictions on hot tub use for children is valuable, and we will certainly consider this for future improvements to enhance the relaxation experience for all our guests. We hope to welcome you back soon and provide you with an even better stay. Thank you again for your input and for choosing our resort! Urvashi P.
par un voyageur
The Best!
Publié le 15 août 2024 sur HotelsAnother wonder stay! We’ve been coming to this property for almost 10 years! All the staff is extremely friendly, courteous, professional and knowledgeable. Scott, at the front desk is always ready with a smile to help out guests in any way he can. Chris the Manager is the best! Truly hands on. The food at Fresh Salt is delicious and the waitstaff terrific. The surroundings are beautiful and comfortable. I highly recommend staying here!
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Joanmarie, thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed nearly a decade of stays with us. It’s fantastic to know that Scott and Chris made such a positive impression, and that you continue to love our Fresh Salt restaurant. Your kind words about our staff and surroundings mean a lot to us. We look forward to welcoming you back for many more years of great experiences! Urvashi P.
par un voyageur
Publié le 14 août 2024 sur Expedia
Everything was very clean service was great, will definitely return.
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Adam, thank you so much for your kind words! We’re thrilled to hear that you enjoyed the cleanliness and service. We can’t wait to welcome you back for another great experience! Urvashi P.
par un voyageur
Publié le 12 août 2024 sur Expedia
Great staff, great location, good value.
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Evan, thank you for your positive feedback. We are delighted to hear that you found our staff, location, and value to your satisfaction. Your comments are greatly appreciated, and we look forward to the opportunity to serve you again in the future. Urvashi P.
par un voyageur
Publié le 12 août 2024 sur Expedia
Amazing stay! Super relaxing, friendly staff. Room and bed super comfortable.
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Caryn, thank you so much for your kind words! We're thrilled to hear you had an amazing stay and found the room and bed so comfortable. Our team will be delighted to know their friendly service made a difference. We can’t wait to welcome you back for another relaxing visit! Urvashi P.
par un voyageur de Commack
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Theresa, thank you for your positive feedback! We're glad you enjoyed your stay with us. We hope to welcome you back soon for another enjoyable stay! Urvashi P.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Guest, thank you for your positive feedback! We're glad you enjoyed your stay with us. We hope to welcome you back soon for another enjoyable stay! Urvashi P.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Guest Service Specialist, Gestion de l’hôtel
Dear Ed, thank you for your positive feedback! We're glad you enjoyed your stay with us. We hope to welcome you back soon for another enjoyable stay! Urvashi P.
