Note fondée sur 462 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
88 % des clients le recommandent
4,0 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par ARNAUD de Noirmoutier

Une nuit

Publié le 7 oct. 2015 sur Hotels
Une nuit lors d'un déplacement professionnel. Très jolie hôtel avec un service de qualité.
5 sur 5
par un voyageur de Nancy

Swallow Bower Hotel à Manchester

Publié le 6 sept. 2010 sur Hotels
L'hotel est facile à trouver, bien situé. Il est très coquet et les chambres sont vraiment spacieuses et propres. Petits fauteils dans le coin de la chambre, télévision, bureau avec miroir, grand lit confortable. A disposition un plateau avec thé et café gratuit ! La salle de bain est lumineuse et propre avec baignoire et grand lavabo. Super sympa comme hotel pour passer une semaine de vacances paisible
2 sur 5
par un voyageur

Publié le 13 déc. 2021 sur Expedia
Not the ideal stay, but the hotel room was clean and tidy.
3 sur 5
par un voyageur

victoria hotel review from our stay.

Publié le 21 nov. 2021 sur Hotels
the room we stayed in was lovely. the bed was comfortable. however it was dusty and things like the table and wardrobe was broken. came down for breakfast in the morning and the breakfast was awful. However staff seemed friendly enough
3 sur 5
par un voyageur

Publié le 13 nov. 2021 sur Hotels
Room smelt of stale smoke. Always a problem here. Mattresses are cheap and uncomfortable. Poor shower.
3 sur 5
par un voyageur

Too warm

Publié le 30 oct. 2021 sur Hotels
The bathroom was tiny couldn’t even open shower door properly. The room was far to hot and the corridors were even hotter. But it was clean and beds were very comfy. Wasn’t impressed with the false fire alarm at 01:10
2 sur 5
par un voyageur

Check the mattress before you go to bed!

Publié le 29 oct. 2021 sur Hotels
Hotel is beautiful and staff friendly. Room was disappointing and the twin room mattresses were absolutely disgraceful. Had the worst nights sleep ever - you sat down on the mattress and it hit the base, I could squeeze it together it was that awful!
Commentaires de Gestion de l’hôtel
29 oct. 2021 par Team Victoria, Gestion de l’hôtel
Dear Ira, Thank you for taking the time to share your feedback, and please accept my sincere apologies for the shortfalls you experienced. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a positive guest experience, and it's apparent in this case that we fell short. Once again please accept my sincere apologies. Kind regards Kevin Williams General Manager
5 sur 5
par un voyageur

Publié le 22 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2021 par Team Victoria, Gestion de l’hôtel
Dear Guest, Thank you for the positive review of our hotel we are glad that you enjoyed your stay and hope to see you again when next visiting Manchester. Sincerely Kevin Williams General Manager
3 sur 5
par un voyageur

Publié le 11 oct. 2021 sur Expedia
The hotel was nice, nothing wrong with the room itself although our tv didn’t work and although we were told someone would come along to fix it no one ever did, when we first got there we noticed our iron was broken they did give us a new one after asking which was good, there wasn’t anything to tell us when breakfast was so we missed it, the best part was the housekeepers they were lovely. One more thing there’s no plugs by the beds a minor thing but we had to charge our phones across the room. We did still have a good holiday and they were as helpful as they could be just a shame that things were broken and still put in the room. We stayed to go to the center on Manchester and the taxi journey was about 12 pounds to and from.
Commentaires de Gestion de l’hôtel
25 oct. 2021 par Team Victoria, Gestion de l’hôtel
Dear Mollie, Thank you for taking the time to share your feedback, and please accept my sincere apologies for any shortfalls you experienced, also thank you for the positive comments given in your review. While I wish you had a better overall experience, it is feedback like this that we learn from and use to improve. Once again please accept my sincere apologies. Kind regards Kevin Williams General Manager
1 sur 5
par un voyageur

Publié le 3 oct. 2021 sur Expedia
When we got to the hotel, we had it confirmed that we had booked a quad room, however when we got to the room, there was only a double bed and one single. The hotel were unable to offer us any alternative, therefore three of us ended up sleeping in the double bed. Additionally, despite booking a quad room, there were originally only two mugs and two towels. More were brought when requested. In the morning, despite breakfast being included in the price that we paid, we were not on the list for breakfast. The breakfast staff were accommodating and we were served breakfast.
Commentaires de Gestion de l’hôtel
25 oct. 2021 par Team Victoria, Gestion de l’hôtel
Dear Megan Thank you for taking the time to share your feedback and please accept my sincere apologies for any issues you had and the hotel not meeting your expectations While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a positive guest experience, and it's apparent in this case that we fell short. Once again please accept my sincere apologies. Kind regards Kevin Williams General Manager
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 462 Suivant