Note fondée sur 261 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel paradisiaque
Publié le 4 oct. 2016 sur HotelsTrès beau séjour dans un cadre absolument paradisiaque. Le personnel était très accueillant et aux petits soins. L'ensemble des locations (chambres et villas) sont confortables, très bien entretenues et toutes avec une magnifique vue sur l'océan.
Commentaires de Gestion de l’hôtel
5 déc. 2020 par Afeef, Gestion de l’hôtel
Dear Guest,
Greetings from Olhuveli Beach & Spa, Maldives.
Thank you very much for the review written about your Olhuveli experience in 2016.
I am responding this now in order to let you know that since your last visit, Olhuveli has engaged a completely new, professional and invigorated management team who have overseen a period of huge investment in our facilities and service. We have expanded the resort and created several new, luxury villas and fully refurbished all of our existing accommodation.
We have recruited and trained a new team of staff to provide what we believe are the highest standards of service available anywhere in The Maldives and who would love to welcome you back for your next visit as soon as possible.
We wish for an opportunity to serve you again in the near future and look forward to welcoming you back to Olhuveli Beach & Spa!
Yours Sincerely,
Mohamed Afeef
Director of Operations.
par james
Publié le 16 janv. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
5 déc. 2020 par Afeef, Gestion de l’hôtel
Dear Guest,
Greetings from Olhuveli Beach & Spa, Maldives.
Thank you very much for the review written about your Olhuveli experience in 2016.
I am responding this now in order to let you know that since your last visit, Olhuveli has engaged a completely new, professional and invigorated management team who have overseen a period of huge investment in our facilities and service. We have expanded the resort and created several new, luxury villas and fully refurbished all of our existing accommodation.
We have recruited and trained a new team of staff to provide what we believe are the highest standards of service available anywhere in The Maldives and who would love to welcome you back for your next visit as soon as possible.
We wish for an opportunity to serve you again in the near future and look forward to welcoming you back to Olhuveli Beach & Spa!
Yours Sincerely,
Mohamed Afeef
Director of Operations.
Recommandé
pour Tout le mondepar un voyageur
Hotel a éviter absolument.
Publié le 14 janv. 2015 sur Expedia
Pour : non
Contre : service.nourriture.tarif. TOUT
Sejour de 10 jours a la période de Noel. Nous avions réserve une chambre dite deluxe, Quelle ne fut notre surprise de découvrir que pour un séjour de 10 jours , on nous avait attribue un bungalow loin de tout, près de la cabane des jardiniers ,dans un repère de moustiques et sans que nous puissions meme apercevoir l océan...aux Maldives!!! lorsque nous avons protester, on nous a répondu que seule une suite sur pilotis était disponible moyennant un supplément de 440$/nuit.....; il ne reste qu a reprendre l avion pour quitter les Maldives et mieux choisir l hôtel ou accepter ce que nous avons fait, impossible bien entendu de négocier la moindre remise, aucun sens du commerce ou du service dans cet hôtel; le bungalow sur pilotis était cependant agréable et tel que l on imagine un séjour aux Maldives; nourriture archi-decevante et pour l essentiel sans aucun gout, nous avions réserve en pension complete et il a fallu payer plusieurs suppléments dont un spplement obligatoire de 300$/personne pour un lamentable diner de Noel, les transferts en bateau depuis Male ne sont pas inclus 600$ pour 2 pour 30 minutes de bateau; a total pire rapport qualité/prix possible, service nul, nourriture archi-decevante. A éviter absolument.
par un voyageur
Publié le 3 août 2024 sur Expedia
A truly lovely resort, but it has a number of shortcomings. I had a villa with pool and it was spectacular! Truly lovely. Took 2 days to get used to the outdoor bathroom, but it's safe.
Things to note: You cannot order an alcoholic beverage for in-villa dining (except beer), but you can order a bottle @ ~3x the cost. (e.g. gin $135-$160 a bottle; JD $175; grey goose $210!). Get duty-free before you get to the island, if you can.
There is no beach service except at the bar pools. My villa was right on the beach with a private pool, but I had to go to one of the bars. Kinda defeated the purpose, for me.
In-villa dining is kinda bad (improperly seared tuna; bitter lettuce; horrible scrimpy chicken sandwich), and if they are busy with breakfast, 5 or 6 calls will still not guarantee they answer.
Please check departure time against number of nights charged. I had a departure at 1:45 am on Friday, thus was at the airport at 8 pm on Thursday (late night boats not available, and that's the only way to the island). Nonetheless, because my flight was after midnight, they charged me for 6 nights instead of 5. Not sure if that was their fault or Expedia. Either way, it sucked.
Most of the staff are friendly and efficient, though smiles are hard to come by. (It may be a cultural thing.) Clovie at check-in was OK but not warm and welcoming. My housekeeper, Abdullah, was FABULOUS!! Kinda shy, but always pleasant and helpful.
Commentaires de Gestion de l’hôtel
11 août 2024 par Mali , Gestion de l’hôtel
Dear CatherineThank you for taking the time to share your feedback on your recent stay at Sun Siyam Olhuveli. We are pleased to hear that you found your villa with a pool spectacular and enjoyed the outdoor bathroom once you got used to it.We appreciate your detailed comments and apologize for the inconveniences you experienced. We understand your concerns about the in-villa dining and the limited availability of alcoholic beverages. Your feedback will help us assess and potentially improve these services.We regret the issues you encountered with beach service and in-villa dining response times. We will address these concerns with our team to enhance our guest experience. Regarding your departure, we are sorry for the confusion with the billing and will review our procedures to ensure clarity and fairness.We are glad to hear that Abdullah made a positive impression with his excellent service. We will share your feedback with him and our team to recognize their efforts.Thank you for your feedback and for choosing our resort. We hope to have the opportunity to welcome you back and provide an improved experience.Best regards,
par un voyageur
Publié le 24 mai 2024 sur Expedia
Alles wunderbar
Commentaires de Gestion de l’hôtel
25 mai 2024 par Mali , Gestion de l’hôtel
Dear Stephan Michael Sunny greetings from Sun Siyam Olhuveli Maldives Thank you for taking time to rate us and we are thrilled to know that our service and offering exceeds your expectationsThe team is waiting to welcome you back for another historical stay soon Best Regards
par un voyageur
Publié le 14 mai 2024 sur Expedia
Great experiences
Commentaires de Gestion de l’hôtel
21 mai 2024 par Mali , Gestion de l’hôtel
Dear David Sunny Greetings .thank you for taking time to share your experience and we are thrilled to hear the lasting experience you had with usWe look for ward to welcome you back again for another historical stay again soon.
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mai 2024 par Mali , Gestion de l’hôtel
Dear Anika Thank you for taking time to rate us, and we look forward to welcome you back for another historical stay with us soon. Regards
par un voyageur
Publié le 21 avr. 2024 sur Expedia
everything was amazing from day one. However, they could have done a better job on the food. food was ok but not excellent. other than that. staff and everything else was amazing. definitely will come back
Commentaires de Gestion de l’hôtel
7 mai 2024 par Mali , Gestion de l’hôtel
Dear RaidThank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you had an amazing experience overall and that our staff provided excellent service throughout your stay.We appreciate your constructive feedback regarding the food. Your comments are valuable to us, and we will certainly take them into consideration as we continuously strive to improve and enhance our dining offerings.It's wonderful to know that you enjoyed every aspect of your stay with us, and we're thrilled to hear that you're considering coming back. We look forward to welcoming you again for another memorable experience.Warm regards,
par un voyageur
Publié le 16 févr. 2024 sur Expedia
4 star
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Mali , Gestion de l’hôtel
Dear SandeepThank you for sharing your feedback with us regarding your recent visit to our resort. We are thrilled to hear that you had a memorable and enjoyable experience during your stay.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Mali , Gestion de l’hôtel
Dear RanishaWarm greetings from Sun Siyam Olhuveli Maldives Thank you for choosing to stay with us and taking the time to share your feedback. We're delighted to hear that you had a good experience during your stay.We look forward to the opportunity to welcome you back for another pleasant stay. Thank you once again for choosing Sun Siyam Olhuveli Maldives
