Ratings based on 40 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Good clean hotel
Posted Sep. 6, 2022 on HotelsVery clean family run small hotel if only a few rooms. Looks like it was recently renovated. Owners are very friendly and accommodating. Hotel is a short 5 minute walk to the center of town, Plaza de Armas.
Comment from Hotel Management
Sep. 6, 2022 by Huéspedes muy agradables., Hotel Management
Gracias por su comentario, nos ayuda a seguir mejorando, esperamos su regreso.
by A traveller
Posted Oct. 10, 2021 on Expedia
This property is situated near the base of a mountain, every morning when I opened my door I had a breathtaking view. The staff was always available and always more than happy to help by giving suggestions for the area or recommendations. They even helped me when I had another issue with my travel plans. Breakfast was included and they even accommodated all my food restrictions. The walls were a little thin, but I always bring earplugs so it didn’t really bother me. The only thing that could’ve been better was the water situation. I had trouble getting hot water in my shower, it was only lukewarm and I had to notify the staff before I showered so they could turn on the gas.
Comment from Hotel Management
Oct. 11, 2021 by Gracias, encantados con su estadía., Hotel Management
Muchas gracias por su comentario, nos ayuda a crecer como empresa y seguir mejorando.
by A traveller
Posted Nov. 19, 2019 on Hotels
Attractive hotel, good breakfast. Unfortunately the rooms in the front were noisy. The king size bed was only a full size bed. The water in the shower never was hot.
Comment from Hotel Management
Dec. 8, 2019 by hotel kiswar, Hotel Management
thank you for comment, all your observations will improve in future
by A traveller from Vancouver, BC
Posted Jul. 30, 2019 on Expedia
Sergio, the hotelier was terrific, very helpful and knowledgeable, friendly and spoke English well. Owned a terrific restaurant in another part of Ollantaytambo. Big, modern bathroom, comfortable, warm beds.
by Timothy
Great and Convenient Stay
Posted Jan. 4, 2018 on HotelsA family-run hostal with great price and helpful hospitality. Impressed with the bath hot water and big tub that I dont want to waste the hot water since it is the common problems when we encountered in other hotels with only warm water. Just be mindful that its tough to drag your luggage thru stone pebble streets from Plaza de Arms. The owner came out calling taxi to carry 4 people's luggage which makes it easier. enjoy it much there.
by Ryan
Nice family-run hotel on side street
Posted Jun. 30, 2017 on HotelsHotel is further off the square than the map marker indicates. Small hotel run by a family who is really nice and eager to help. Beds are a bit hard and noise easily comes into the rooms from outside, but the breakfast, hospitality, and charm are great.
by A traveller
Posted Oct. 3, 2016 on Hotels
Clean and you get what you pay for. Friendly staff however the cooking smell from the kitchen permeates the room and and your clothing. Toilet did have some initial problems working due to a stuck float valve. Basic accommodations. It's a roof and a clean room. I would chose to stay elsewhere on a further visit.
by A traveller
Absolutely no frills in a great location
Posted Sep. 23, 2016 on HotelsThis is not a hotel but a hostal above a restaurant in a very small pueblo and the review takes this into consideration. The rooms are very basic by all standards but clean and with no funny smells. Jesus is very responsive and gave us a great service - he runs the restaurant so he is always busy. WiFi can be spotty and we noticed that water was turned off between around 10PM and 6-7AM - this may be usual for this pueblo. It is located right on the main square where everything happens, so expect some noise coming from the street - for us this added to the experience.
The shower was very hot which is a plus. Our bathroom did not have a ceiling, which was strange but obviously still enclosed by the room ceiling.
by William
Hot showers and delicious breakfast
Posted Jun. 16, 2016 on HotelsVery clean and comfy room, right in the centre of ollantaytambo next to a really nice bakery. Only 5 minutes walk from the ruins and also next to a good mountain bike tour company.
by Robert from Boston
5 for value and location
Posted Mar. 8, 2016 on HotelsHostal Kiswar is in the center of Ollantaytambo. Go to Ollantaytambo to see spectacular Inca and pre-Inca ruins and a small unspoiled Peruvian tourist town. Hostel Kiswar fits that description perfectly - small unspoiled small-town Peruvian hostel. Very inexpensive, unassuming, and authentic. I would definitely stay there again
