Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent hotel
Publié le 7 sept. 2022 sur HotelsExcellent rapport qualité prix. Hôtel dans la nature mais pas trop loin de la gare d'Ollantaytambo. Il dispose d'une navette. Parfait pour la vallée sacrée. Personnel très agréable - repas excellent -logement très agréable et de très bonne qualité.
Commentaires de Gestion de l’hôtel
7 sept. 2022 par L’equipe de Las Qolqas, Gestion de l’hôtel
Chère Lucie, nous sommes très heureux d’apprendre que vous avez apprécié votre séjour à Las Qolqas. Merci pour votre aimable critique.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Herman, founder, Gestion de l’hôtel
Thank you Philippe.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Herman, founder, Gestion de l’hôtel
Dear Renata, Thank you for choosing to stay at Las Qolqas.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The property is beautiful, quiet and relaxing. Staff are friendly and helpful. Note that food options are limited given that its an eco lodge with foods prepared from their own garden. This was nice, but we struggled with feeding the kids, especially since the town is 10 minutes away by car and the property van to town stops running at 6pm. They also do not offer complimentary tea, whicj is available in every other hotel we stayed at in high altitude Peru.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Herman, founder, Gestion de l’hôtel
Dear Angelica, thank you for choosing to stay at Las Qolqas and for your feedback. We are aware that our organic menu needs to be child friendlier. A wood oven has been added to make pizzas on top of the burgers and pastas that we already offered. We will also be introducing tea/infusions in every tent from our own garden.
par un voyageur
Rest and relaxation after hiking
Publié le 28 juill. 2024 sur HotelsOur family of three stayed at this resort for three nights after hiking the Inca trail. It is a fabulous resort with excellent service and beautiful grounds and separate cabins. My husband and I each enjoyed a massage and we ate in the restaurant every evening for their set dinner which was always delicious. They have an on site tour operator who worked with us to plan a great day trip of mountain biking and sight seeing. This is a fabulous resort and l worth the expense of you want to splurge and pamper yourself. Just make sure you take some time to enjoy the resort itself.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Herman, Founder, Gestion de l’hôtel
Dear Sara, how nice of you to share your views of Las Qolqas. Thank you for choosing to stay with us to relax after hiking the Inca Trail. We are very glad to know that you enjoyed the experience and wish you many more memorable trips.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Beautiful place. Lovely gardens. Excellent spa with outstanding massages.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Herman, Founder, Gestion de l’hôtel
Dear Douglas, Thank you. Glad to know that you enjoyed our spa. Regards from the team at Las Qolqas.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Pure beautiful!!!
Commentaires de Gestion de l’hôtel
30 juin 2024 par Herman, Founder, Gestion de l’hôtel
Dear Swetha, thank you. We are glad that you enjoyed our beautiful valley.Wishing you many more special experiences.
par un voyageur de Katy
Publié le 5 juin 2024 sur Expedia
Our stay was extremely disappointing. After a long journey from the USA to Lima, then Cusco, and finally a three-hour drive in the dark, we arrived at the hotel exhausted. Once we showered and were ready to rest, I found a large hair on the bed that clearly wasn’t mine. When I called reception, they said they had no one available to change the sheets. I requested two pillowcases and a blanket so I could at least sleep on top of the covers. The staff member provided the items but mentioned she needed the blanket back in the morning as it was taken from another guest room. She also promised that the bedsheets would be changed in the morning.
The next day, after a full day at Machu Picchu, we were supposed to be picked up at the train station at 10:00 PM. It was dark, late, and cold, and we were surrounded by street dogs fighting each other, with our kids scared and the driver nowhere to be found. The driver arrived 15 minutes late, leaving us waiting in the cold and dark.
When we returned to the hotel, exhausted and ready to sleep, I noticed that the bedsheets hadn’t been changed as promised. The same stain from the previous night was still there. I called the front desk again, and this time a different staff member told me there was still no housekeeper available to change the sheets. Exhausted, I asked for fresh sheets and made the bed myself.
The following morning, as we were leaving, we needed assistance with our luggage. After waiting in the car for 45 minutes, my husba
Commentaires de Gestion de l’hôtel
10 juin 2024 par Herman van den Wall Bake, founder, Gestion de l’hôtel
Dear Natalie and Jorge, please accept our apologies because the experience you describe is well below the standards we aspire to. This may be of little consolation to you now, but we have shared your review with our entire team and have taken measures to tighten our procedures. Two things we take very seriously are the cleanliness of our facilities and the service provided by our staff.We hope that the rest of your trip to Peru met your expectations. Wishing you safe and enjoyable travels.
par un voyageur
Publié le 1 juin 2024 sur Expedia
Beautiful and peaceful property, loved the breakfast (we ordered everything!), dinner and cocktails from bar. Also enjoyed the spa - hydro-circuit therapy was refreshing and massages were excellent. It is further from town, but that’s why we chose this lodge. After our 4-day trek, we very much appreciated the rest. Shuttle service was easy to arrange and always on time. Staff were kind and helpful, arranged everything requested, efficiently. We stayed 2 nights and wished we had stayed longer.
Commentaires de Gestion de l’hôtel
1 juin 2024 par Herman, founder, Gestion de l’hôtel
Dear Jennifer thank you for visiting Las Qolqas. We are glad that you enjoyed your stay and hope that you visit us again for a few more days.
par un voyageur
Publié le 24 mai 2024 sur Expedia
I stayed a total 4 nights. Be prepared for a rough 2-hr ride from Cusco to the resort. The safari tent, tranquility, greenery and all made the journey worthwhile. The staff and drivers were professional and helpful. I looked forward to the daily breakfast which was scrumptious and wholesome. Free shuttles were provided to and fro the resort, town and train station. The resort kept my luggage while I made a day trip to Machu Picchu.
The only downside was the inconsistent water temperature which happened at the 2 different tents I stayed.
Commentaires de Gestion de l’hôtel
1 juin 2024 par Herman, founder, Gestion de l’hôtel
Dear Wen Miin, thank you for choosing Las Qolqas and for your feedback. We are replacing the water mixers of our showers in order to provide a consistent water pressure & temperature. Thank you for bearing with us. We hope that the overall experience was a positive one.
