Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sandy Hook, CT
Gorgeous View!!!!
Publié le 14 nov. 2024 sur HomeAwayThe view from the villa is amazing and it changes throughout the day. The Villa was the perfect size for my wife and me. It is centrally located and close to everything. Enjoy!
par un voyageur
Caribbean delight
Publié le 20 mars 2024 sur HomeAwayLovely setting, nice pool and villa
par un voyageur
Great place for a peaceful getaway
Publié le 11 mars 2023 sur HomeAwayVery peaceful and quiet. Ocean view is fantastic, especially the sunsets. Pool is great - just enough sun or shade all day. I highly recommend staying here.
par un voyageur
Great sunsets
Publié le 12 avr. 2022 sur HomeAwayFurniture beat up, uncomfortable, beds & linens old, driveway dangerous and unusable. Pool and lounges nice. Freezer not working well until we called Yvette and had repaired. Beware beach on weekends can have very load music all day into evening, sound carries up the hill. Overall house is rough around the edges.
Commentaires de Gestion de l’hôtel
29 mai 2022 par VrboOwner, Gestion de l’hôtel
Hi Kevin,
Thanks for the succinct review, great sunsets I would 100% agree. We hope you had an enjoyable stay overall, and were able to enjoy the views and nature despite some frustrations?
We would agree the villa is not yet 5 star luxury, and we believe the rate and description reflects this while we continue to improve the villa. Montserrat is a very undeveloped island reliant on imports for pretty much everything, as such everywhere is a little rough around the edges.
We are planning to replace beds and furniture very soon. Linens will be replaced asap. Similarly the driveway is on the list of urgent repair jobs.
We rely on feedback in order to identify issues and improve the villa, given we are based in the UK. As such we appreciate your comments and have taken them on board.
Many thanks
Tom & Chrystal
par un voyageur de Edenbridge, Kent U.K.
Potentially a fabulous villa - lots of plusses but also a few significant minuses
Publié le 7 févr. 2022 sur HomeAwayThis could be a 5* villa. It enjoys beautiful panoramic views, great pool, reasonably secluded (there is a little used road that runs above and overlooks the villa), teeming with interesting wild-life, comfortable beds and comfortable accommodation generally. Yvette the housekeeper was attentive and responsive .... so what are the downers?
The biggest one is access via a very steep drive. The drive is very broken up and you can not get a car up it. This means the car is left on the track below and necessitates negotiating the steep drive by foot which is downright dangerous and slippery when wet. I believe there are plans to attend to this but in the short term, just some steps cut into the very steep bank to the side, might help overcome this.
The lighting is very poor. Some we never managed to find out how to operate but most of the switches are not obvious as to where they are or what they operate. In addition, the lighting is dreadful for night reading - both in the bedroom and in the lounge area. The bulb wattage is far to low for comfortable reading and although there are claims that electricity is expensive, a reasonable reading lamp / bedside lamp is an essential.
Some of the doors did not operate well. The bedoom door stuck and has done for some time it appears, looking at the marks. The external kitchen door regularly got out of alignment on it's track and could only be closed (or sometimes opened) by going outside and physically lifting it, a herculean task in its own right. We ourselves are of an age but I could foresee some people claiming compensation should they slip and fall heavily on the drive or put their back out lifting that door.
We arrived having to quarantine for 5 days. Although there is a great flat screen TV we were not able to operate it ... there was an obsolete phone tangled up in a sea of wires and cables and none of it made any sense at all. We didn't want to use an X-box or whatever ... but it might have been nice to receive contact from the outside world via the telly. The wifi eventually worked perfectly well (given some over the phone instructions from Yvette) so thank goodness for our i-pads!
One saving grace for our quarantine period (we were only there for 9 days, 5 of which were in strict quarantine!!) was a very interesting library with a rather eclectic set of books. Whilst there I managed to order 4 of the books on Amazon which were at home awaiting our return!
I'm afraid 5* this is not but ......
Commentaires de Gestion de l’hôtel
7 févr. 2022 par VrboOwner, Gestion de l’hôtel
Hi Guys,
First of all many thanks for your feedback, given that we're overseas owners we rely on this to both maintain and improve the villa.
We are indeed aiming for that 5star experience and as such we take all of your feedback on-board.
- The light situ has been rectified as I believe you guys also provided similar feedback to Yvette
- The sliding doors are booked in to have an overhaul by our maintenance team once the current guests leave
- The TV is a smartTV, but it doesn't have a camera on it, we'll look into options in this regard
- The driveway is our highest priority in terms of larger jobs, and we're currently getting quotes from local firms to remedy the slope and resurface.
We would love the opportunity to host you guys again and see if we can get you up to that 5 star rating next time. :-)
Thanks again, and glad that overall you enjoyed the villa, its privacy and wonderful views.
Tom & Chrystal
par un voyageur de Rutland, Vermont
Tranquil Beauty!
Publié le 19 déc. 2021 sur HomeAwayCrows Nest Villa is probably the most private, tranquil place you will find! If you are looking for relaxation at its best, than go no further! The home is located on a hillside just above the ocean. The lovely porch provides a magnificent view of the water down below, and the waves at Woodlands Beach can be heard! We spent all of our time on the porch or in the beautiful pool that is just off the porch. The home is well stocked and was spotlessly clean for our arrival! Miss Yvette Lee, Property Manager, was wonderful in meeting all of our needs for provisions . She shopped for us at least twice, and delivered everything to us . The layout of the villa is perfect with very comfortable beds and bedrooms at opposite ends of the villa. Both rooms have their own full bathrooms.
We highly recommend this property, especially if you enjoy relaxation and the environment! Thanks so much to Tom and Chrystal to allow us to stay in your lovely home!
Commentaires de Gestion de l’hôtel
4 janv. 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for your wonderful comments Diane! We are delighted that you love Montserrat and the villa as much as we do! It sounds as though everything exceeded your expectations, which is exactly what we aim for! We'd love to have you stay again. Take care, Chrystal & Tom
par un voyageur
Great location
Publié le 17 juill. 2021 sur HomeAwayClean and welcoming, the owner was very communicative and helpful. Will definitely be back.
par un voyageur de Harpers Ferry, WV USA
Excellent Views, Value, and Vacation
Publié le 6 avr. 2020 sur HomeAwayWe loved our villa on Monsterrat that felt like home. The views were excellent and we enjoyed the pool daily and comfy pool and porch furniture. There are instructions to fill the hummingbird feeder (and we found plenty of sugar in the pantry) . What a total delight. We were part of grand central station as hummers and bananaquits zoomed in regularly for a sip. We made great use of the well-equipped kitchen, cooking-in regularly, and the dining table on the veranda was fantastic. The sliding glass doors opening up the living room to the veranda were temperamental. One door was cracked. I understand the owners are trying to find replacements.
The owners are clearly kid-friendly as a pack & play and high chair were in the villa. The second bedroom with two twins was nice, though we didn't use it.
Husband and I did have to adjust to sleeping in a double bed from our years in a queen, but the frogs or coquis sang us to sleep well enough. At night things were always cool enough for good sleeping (I did want to clock a few roosters though in the early morning hours--that's just life in the West Indies!)
We loved the people on Montserrat. Its such a small community. Everyone knows each other and the volcano has only tightened bonds among all. Our daily adventures (including walking down from the house to the beach) were wonderful, and we loved returning home each day to Crow's Nest.
par un voyageur
Woodland Paradise
Publié le 23 févr. 2020 sur HomeAwayGreat accommodations! Fantastic location! Great neighbours! Paradise found!
par un voyageur de Purcellville, USA
GRC
Publié le 21 janv. 2020 sur HomeAwayProperty was in need of maintenance. Outdoor furniture broken and unusable. Pool fixture out and appears to be electrical hazard. Pool unusable for that reason. Could not lock all doors. Sliding glass door glass is cracked. Light bulbs missing in lamps. Bathroom mat had big holes in it. And pictures on VRBO do not reflect the property in its current state.
Commentaires de Gestion de l’hôtel
23 mars 2020 par VrboOwner, Gestion de l’hôtel
Hi Susan & George,
So so disappointed to here about your poor experience via your review.
Obviously without any feedback during your stay it is impossible to rectify some of the very easily fixable issues while you are there.
I 100% agree, that light fittings should have working bulbs, and our managing agent Yvette is on hand to help with any such issues. Same goes for the bath mat, and pool fixture. Both could be changed / re-fitted in an instant.
We have new outdoor furniture coming over from the US, and I sincerely apologise that it wasn’t delivered in time for your stay.
We do not reside on Montserrat and thus we rely on our managing agent Yvette and guest feedback to keep on top of maintenance and any issues at the villa. I feel very disappointed that there was no communication regarding any of these issues during the stay to give an opportunity for them to be rectified, but instead a permanent 2 star rating is given.
The issues mentioned are all very minor maintenance issues, with the exception of the outdoor furniture which as I mentioned is due for delivery from Miami this week.
I do not feel 2 stars is a fair reflection on the villa. We don’t profess to be a 5 star hotel, but we do offer a clean and beautiful Caribbean home with a pool and sublime views over the Caribbean Sea, for a very reasonable cost per night.
Kind Regards
Tom & Chrystal