Note fondée sur 951 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juill. 2023 sur Expedia
weird people around (homeless??), pretty shabby ameneties and room smelled like cigarettes. Would not recommend at all.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Eva, Gestion de l’hôtel
Hi, Louis! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva
par un voyageur
on a pas aimé
Publié le 17 juin 2018 sur Hotelshotel étape pour nous . L'hôtel à déjà bien vécu. La chambre n'était pas propre.Traces de m... sur l'abattant de WC. Cafetière pas nettoyée...
Mauvaises impressions
Commentaires de Gestion de l’hôtel
20 juin 2018 par Jennifer, Gestion de l’hôtel
Dear Valued Guest, We would like to apologize for failing to meet your expectations. We appreciate you for taking the time to inform us of issues and concerns that need attention. I have forwarded your concerns to management and our housekeeping staff.
I hope you will consider staying with us again in the future and allow us to redeem ourselves
par un voyageur
Publié le 30 oct. 2023 sur Expedia
This place was disgusting. Run down and drug addicts hanging all over the property. Our room was dirty, bed sheets on the floor and bathroom dirty with things strewn about. If you care about yourself don't stay here.
par un voyageur
Publié le 4 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Eva, Gestion de l’hôtel
Hi, Warren! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Eva
par un voyageur
Publié le 2 oct. 2023 sur Expedia
Don't go here. Unsafe. No pool no hot tubs .nothing
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Eva, Gestion de l’hôtel
We are extremely sorry to know this, Kristina! Thanks for notifying this concern to us. We will surely escalate this to the reliant team to take corrective action and to make sure it is not repeated in the future. Regards, Eva
par un voyageur
Publié le 29 sept. 2023 sur Expedia
The hotel was closed and had to find a new hotel.
No one informed me the hotel was closed
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Eva, Gestion de l’hôtel
Hi, Alex! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva
par un voyageur
Poor ownership
Publié le 24 sept. 2023 sur HotelsHotel closed durring the middle if the stay were forced to moce ro a different hotel staff had no idea what was going on as they were just informed it had to close down that afternoon.
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Eva, Gestion de l’hôtel
Hi, Guest! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva
par un voyageur
Publié le 18 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Eva, Gestion de l’hôtel
Delighted to hear your words of praise, Denice! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Eva
par un voyageur
Better than average cheap motel
Publié le 13 sept. 2023 sur HotelsThe hotel lobby greets you with a very modern feel. Service staff were friendly and helpful.
Upon entering the room, I was immediately blasted with what smelled like someone was smoking in it. The room was clean, and inviting though.
The bed wasn't all that comfortable, but sheets and blankets were clean.
Overall, this hotel has lots of promise for the price, if they can address a few things: Smoke smell, uncomfortable bed.
par un voyageur
Publié le 12 sept. 2023 sur Hotels
WiFi is not stable. Frequently disconnected.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Nobuhiro! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
