Ratings based on 948 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 30, 2023 on Expedia
This place was disgusting. Run down and drug addicts hanging all over the property. Our room was dirty, bed sheets on the floor and bathroom dirty with things strewn about. If you care about yourself don't stay here.
by A traveller
Posted Oct. 4, 2023 on Expedia
Comment from Hotel Management
Oct. 13, 2023 by Eva, Hotel Management
Hi, Warren! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Eva
by A traveller
Posted Oct. 2, 2023 on Expedia
Don't go here. Unsafe. No pool no hot tubs .nothing
Comment from Hotel Management
Oct. 13, 2023 by Eva, Hotel Management
We are extremely sorry to know this, Kristina! Thanks for notifying this concern to us. We will surely escalate this to the reliant team to take corrective action and to make sure it is not repeated in the future. Regards, Eva
by A traveller
Posted Sep. 29, 2023 on Expedia
The hotel was closed and had to find a new hotel.
No one informed me the hotel was closed
Comment from Hotel Management
Oct. 13, 2023 by Eva, Hotel Management
Hi, Alex! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva
by A traveller
Poor ownership
Posted Sep. 24, 2023 on HotelsHotel closed durring the middle if the stay were forced to moce ro a different hotel staff had no idea what was going on as they were just informed it had to close down that afternoon.
Comment from Hotel Management
Oct. 13, 2023 by Eva, Hotel Management
Hi, Guest! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva
by A traveller
Posted Sep. 18, 2023 on Hotels
Comment from Hotel Management
Oct. 13, 2023 by Eva, Hotel Management
Delighted to hear your words of praise, Denice! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Eva
by A traveller
Better than average cheap motel
Posted Sep. 13, 2023 on HotelsThe hotel lobby greets you with a very modern feel. Service staff were friendly and helpful.
Upon entering the room, I was immediately blasted with what smelled like someone was smoking in it. The room was clean, and inviting though.
The bed wasn't all that comfortable, but sheets and blankets were clean.
Overall, this hotel has lots of promise for the price, if they can address a few things: Smoke smell, uncomfortable bed.
by A traveller
Posted Sep. 12, 2023 on Hotels
WiFi is not stable. Frequently disconnected.
Comment from Hotel Management
May 3, 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Nobuhiro! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
by A traveller
Posted Sep. 11, 2023 on Expedia
I’ll start by saying, the staff was great..friendly and helpful.
The facility and building though were a bit run down. I’dont mind staying in a cheap hotel but, the light switches had to be turned on and off several times before the lights would stay on, there was only one outlet in the room where I could plug sowmthing into and wasn’t so worn out that the plug wouldn’t just fall out. The tv would turn on but, there was zero service/no signal the entire 4 day stay.
The room, sheets and towels were neat and clean. Would stay there again but, not at the price.
by A traveller
Wow, this place is tired.
Posted Sep. 10, 2023 on HotelsPictures make it look much better than it is. Slapped a little lipstick on the pig. Plumbing whined and faucet leaked when turned to shower, TV didn’t work at all, exposed screws sticking out of cabinetry, carpet stained and old, and chairs felt so dirty we didn’t want to sit in them. Staff were grumpy, pictures of breakfast room but no breakfast offered, hotel is surrounded by homeless camps, and the mattress was a cheap piece of junk from the 80’s that hurt our backs so much we had to go buy camper foams to try to survive the rest of our stay. Stay away from OYO. They are buying crap properties and trying to cash in without doing it right.
Comment from Hotel Management
Sep. 11, 2023 by Eva, Hotel Management
Hi, Terri! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva
