Note fondée sur 184 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mars 2024 sur Expedia
par un voyageur
Publié le 20 août 2023 sur Expedia
Having the Truckee River right outside of your room was wonderful. Really enjoyed sitting on the balcony and have breakfast.
Commentaires de Gestion de l’hôtel
20 août 2023 par Lodge Manager, Gestion de l’hôtel
Thanks James for staying with us!
par un voyageur
Publié le 29 juill. 2023 sur Expedia
The staff are very friendly and professional. The lodge is on the older side but well maintained. Little things like a drapery hanging off the rod were not really a problem. There are condos across the river that can look straight in to your room so having the window and door open for cool air is a problem. No AC in the warm summer so that is a must. I would stay again, great value for the area.
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Lodge Manager, Gestion de l’hôtel
Thank you Kathy for your honest and fair comments, very helpful for other guests to know! Hoping to host you again in the cooler season some time, enjoy your summer!
par un voyageur
Publié le 18 juill. 2023 sur Expedia
Enjoyed our stay, our balcony overlooked the Truckee River.
A screen was needed for the bathroom window.
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Lodge Manager, Gestion de l’hôtel
Thanks again Linda for staying with us! Noted about the screen too- not sure where it went but we will replace!
par un voyageur
Rustic/Charming/Great staff
Publié le 9 juill. 2023 sur HotelsThe staff was friendly, accommodating, and just lovely to engage with; from reception (Danielle/Alicia/Stephanie) to Kat at the restaurant and Asa as our server on my birthday. Everyone we crossed paths with during our two week stay was terrific.
The Lodge has charm and our room had some minor updates (new fridge and Keurig machine) but if you come here, be sure and ask for a remodeled/updated room. Rustic charm is great and this place has it for sure!
Unfortunately, the room we were given had not been repaired/updated/remodeled in many years and because of that the condition of the room and bathroom reflected some neglect. We mentioned our concerns at check out and in a follow up conversation were told the quick fixes were implemented right away…so that tells me the staff care and are very responsive!
The food was sublime. Everything I ate was delicious. The prices are comparable to other restaurants in the area, so be prepared.
The Truckee River is the big draw and if/when we come back to this area, we’ll want to enjoy this beautiful place again.
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Lodge Manager, Gestion de l’hôtel
Peter thank you again so much for staying with us and your candid, honest review and feedback! We really appreciate guests like you and hope to host you again soon!
par un voyageur
Beat ! Needs substantial upgrade.
Publié le 24 juin 2023 sur HotelsGenerally speaking, the place needs substantial upgrading, not just in the rooms (which look to be 1980's vintage) but in the entire property: cracked concrete, peeling paint, this could be an interesting place with some real investment. The restaurant was good with very good bar service
Commentaires de Gestion de l’hôtel
24 juin 2023 par Lodge Manager, Gestion de l’hôtel
Thank you for staying with us. We are constantly working on upgrades for this old property but appreciate your specific comments. The roof was just replaced, and we are in the process of repainting (while you were here, in fact). Hope to host you again when things are looking fresh!
par un voyageur
Publié le 5 mai 2023 sur Hotels
I like this place. It is however like stepping back in time 50 years. Rooms are a little outdated, but the staff is kind and the kitchen is good.
par un voyageur
Publié le 24 avr. 2023 sur Expedia
Everyone was very friendly and the bar/restaurant staff were very nice.
par un voyageur
Publié le 24 mars 2023 sur Expedia
par un voyageur
Publié le 13 févr. 2023 sur Expedia
My room over looks the river it was just perfect what I needed to rest and not difficult to get to the ski lifts can take Tart or Mountaineer free transportation. I will definitely stay here again in the future.
